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Buyer paid, but now is asking for a refund

Hello,

 

I just had a buyer pay and now is asking for a refund because he purchased the same model but different color.  I am ok with refunding, but am wondering what I should do from a PayPal aspect and eBay aspect to make sure I don't get charged for eBay final value fees since I am refunding the customers money.

 

Thank you. 

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