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Answer
Community Member
Posts: 1
Registered: ‎09-06-2009
A buyer from saudi arabia purchased an item from me but I don't ship outside of the USA. I told the buyer that but they won't respond.

I've sent the buyer a message but they won't respond. They requested an invoice but I clearly don't ship to Saudi Arabia, what do I do now?

Other Answers: 1
cute.shoes
Community Member
Posts: 9,339
Registered: ‎02-13-2006
Answered
in reply to teeheee007

They were allowed to bid because you don't have your BLOCKS in place.

 

Your bad.

 

Go to My eBay > ACCOUNT tab > SITE PREFERENCES > Buyer requirements
Block buyers who: (and choose any/all of these)

Don't have a PayPal account   (99% of the scammers don't)
Have received 2 Unpaid Item strike(s) within 12 Month(s)
(automatically blocks proven deadbeats)
Have a primary shipping address in a location I don't ship to
(blocks foreign countries from bidding)
Have 4 Policy Violation report(s) within 6 Month(s)
Have a feedback score of -1 or lower (that's minus 1)

 

You can get a price to ship that item - WITH proof of delivery - VERY EXPENSIVE.  And if they don't pay - file the Unpaid Item Report.

 

Or you can try to the "cancel transaction" form - but if they DENY / DECLINE that - you don't get your FVF back.  And they can give you negative feedback and bad DSR STARS ratings.

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See my "me" page to learn what smart sellers do.