08-14-2017 06:36 PM
I sold 2 Metro PCS cell phones and both are having problems resetting to factory reset. I deleted my gmail account because they said it was linked to it. I went to T mobile and they me all they had to do was go to Settings, and reset to factory settings. Has anyone else had problems like this???
07-11-2019 12:52 PM
Hi txkitty99,
To answer your question, no, but it shouldn't be too difficult to do a factory reset. Sometimes, you may need to do a hard reset, which can get technical, if you're not too tech savvy.
We'd recommend taking it a cell phone repair shop and go from there. You may be able to get away with a free factory reset, if you ask nicely. But do know that they usually do charge for their service and time.
We hope this information will help you make a more informed decision on your home needs.
07-11-2019 12:56 PM
The OP already sold the phones..so the buyers would have to spend the money for a hard reset from the Metro PCS/TMobile store..
OP..call their local store ( since they are all independently owned) and ask how much would they have to pay for a hard reset, back to factory settings..
I think it would have been a good idea for you to have done this before selling them..but at this point, it's up to them..
07-11-2019 12:57 PM - edited 07-11-2019 12:58 PM
Duplicate post.