07-11-2017 05:36 PM
A lot of older posts are being brough back to life. This is an ongoing issue. It makes it a bit challenging as someone here who volunteers my time to help
Why is the gaint main banner a search banner but the Start a New Discussion button in such a weird place?
It doesn't even say search - it says All Content. Yeah, there is a magnifying glass but not everyone knows that means search - especially people coming to the community for the first time. (The eBay search bar says Search)
It's just not intuitive for the new or infrequent-to-the-board folks who have questions to ask.
I think they should be reversed - or at least the main banner should be split with both Start a New Topic and Search
07-21-2017 10:01 AM
Hi @lintbrush*
Thanks for raising this, I think we addressed this during this weeks chat with the information that we're going to start archiving soon.
We'll continue to look at the design of the platform and make tweaks where necessary to improve usability over time.
Thanks!
Alan - eBay Community Manager
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07-21-2017 10:10 AM
07-21-2017 10:47 AM
Thank you so much! Maybe see you next year!
Slainte
Alan - eBay Community Manager
If a member's response helped, please give it a Helpful. If you are the author of a thread and a member's response resolved your question, please click "Accept as Solution." More on Accepted Solutions.
Check out the eBay for Business podcast! For your chance to be featured on the show, call in with a question at 888 723-4630!