Every seller determines their own handling time to ship the item after
the payment clears. You will typically be provided with an estimated
delivery d...
You can choose to let buyers make an offer under your “Buy It Now” price
by checking the Best Offer box when you create a fixed price listing
used our...
You should pay for an item as soon as possible. After two days without
payment, an unpaid item case may be opened by your seller. If you would
like to...
I haven’t received my item and the seller's account is suspended. What do I do?
eBay's buyer protection programs still apply even if a seller is
suspended. If you’ve paid for the item and haven’t received it, you can
open a reques...
A manufacturer part number (MPN) is a series of numbers and/or letters
given to a part by its manufacturer. For example, each part of a car
(the brake...
Can anyone else see my notes if I use the “add note” feature?
No, don’t worry, these notes are your own personal reminders and are
only visible to you. You can add a note to any item in your Watching,
Bidding, Wo...
What’s the difference between a personal account and business account?
Personal accounts are for casual buying and selling on eBay, while
business accounts are a good option for sellers who: Sell items that
were bought ...
Why does it say my PayPal email is not found when I try to sell an item?
Your eBay account may not be linked to your PayPal account. To check,
follow these steps:Go to My eBay> Account > PayPal account. Next to
Buying on eB...
What is the Global Shipping Program, and what is PBI?
The Global Shipping Program makes it easy for sellers to ship to buyers
in other countries. Sellers send the item to their domestic Shipping
Center, r...
I bought an item as a guest, is there any way to track it?
You can track an item you bought as a guest by selecting View Order
Details in your Guest Order Confirmation email, or Track my package in
your Guest ...
You can change your billing currency by following these instructions: •
Go to the Switch billing currency page• Select your chosen currency from
the d...
Can I change my shipping address after I buy an item?
It’s the buyer’s responsibility to ensure that their shipping details
are correct at checkout when they buy an item. However, if you bought an
item an...
If you’re a Selling Manager or Selling Manager Pro subscriber, you can
download your entire sales history by following these instructions:• Go
to your...
I have tracking details for an item that’s being sent by international shipping. How can I track it?
You should be able to track your item by going to the carrier’s website
and entering the tracking number. Every time the item is scanned, the
tracking...
How can I set up alerts for items I'm interested in on eBay?
You can set up alerts through the eBay app. Once you do, you’ll be
notified when you’ve been outbid, if an item you’re watching is ending
soon, or whe...
Usually, when you make a best offer on an item, and if the seller
accepts it, you’re obliged to complete the order. However, you can
retract your offe...
An ePacket is a shipping or mail service from China or Hong Kong.
Usually, items sent by ePacket include free or relatively low shipping
costs, and tr...
