Buying

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How can you contact customer service instead of ai generated responses that aren't at all helpful?

I need to talk to a real human like you used to be able to before covid became an excuse to not provide real customer service?

131 Days No Item No Contact from Seller

Paid for a guitar body on December 13, 2023 with an extended shipping time (from Dec to Feb) because items are made to order. Since Dec 22, 2023 the seller has not responded to any of my messages nor, of course have I recieved the item. The only mess...

The seller is not responding to me

I need the pin number for an Iphone he sold to me.

Communication Preferences > Competing Offers

Communication Preferences > Buying Activity > Competing Offers "Competing Offers" is a recent addition. It's separate from "Offers to buyers" and "second chance offers" Can you tell us what that setting controls devon@ebay kyle@ebay ? I've asked a fe...

Resolved! Bought item, status says "lablel created" and Fedex has not received item for 6 days

Hi, I wanted to see if anyone has had a similar situation to this: I bought an item on 4/4 and on 4/7 the status changed to "Shipped" with a Fedex tracking number. When I track it on the Fedex site it only says "Label Created" and it is not at a stat...

Ebay reviews are FRAUDULENT!!!!!!

I've bought from Ebay for nearly 20 years, and to my recollection have never left a negative feedback. I left one a couple weeks ago because this seller was horrendous. I find out today that the seller "hid" the review according to the rep I was chat...

New feedback form

Am I correct in understanding that you can no longer leave feedback for a buyer without rating the merits of the item you purchased? In other words, if you buy, say, a book, you have to read it and decide how much you liked it before you can assess t...

Ebay screwed me out of 931$ because they could not see the delivery address was incorrect

I bought a lower priced audio console from a seller who sent this to a gas station, instead of my business.I sent them the corresponding USPS document that shows the wrong address. This was clear as day but they ruled in favor of the seller. The othe...

NO FEEDBACK FROM SELLER

A seller blamed ebay for not shipping a item , it was 5 days late now ebay keeps sending me messages about leaving a feedback for the sellerI dont want to give a bad mark for someone with a 100% rating but blaming ebayand not giving me a good feedbac...

What can be done in case you purchased refurbished item but payed for new one?

Hi,I purchased Google Pixel 5a. After my screen was broken I was needed to open the phone in order to change the broken screen. I found that the phone was previously opened and battery was changed. In other words I got REFUBRISHED phone as NEW phone....

On what planet is this considered sealed and unused?

Took advantage of lower prices on eBay and bought some toner cartridges for my laser printer. This is the second one that looks like this. If it's too good to be true, it probably is. Seller does not accept returns....hahaha

Authenticity Guarantee

Authenticity Guarantee does not show on my eBay app at all even though I filter to it. I’m shopping from South Africa , what seems to be problem? I went on the website but still does the same how do I know if the sneakers are real (and please don’t t...

Why can’t we cancel our own orders?

Like it literally makes no sense to have to wait for the seller to cancel, it’s our money not theirs.

how can i find a shop of sam zilman

how can i find a shop of Sam Zilman. I would like to see what kind of silver he sells

ORDER UPDATE email subject now missing the item name

This is not a good change, swapping in a generic subject "An update on your order" in the eBay ORDER UPDATE emails, as each of those emails will now have the same subject. Previously, the item name (or one of the item names in a combined shipment) is...