Buying

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Ebay screwed me out of 931$ because they could not see the delivery address was incorrect

I bought a lower priced audio console from a seller who sent this to a gas station, instead of my business.I sent them the corresponding USPS document that shows the wrong address. This was clear as day but they ruled in favor of the seller. The othe...

What can be done in case you purchased refurbished item but payed for new one?

Hi,I purchased Google Pixel 5a. After my screen was broken I was needed to open the phone in order to change the broken screen. I found that the phone was previously opened and battery was changed. In other words I got REFUBRISHED phone as NEW phone....

NO FEEDBACK FROM SELLER

A seller blamed ebay for not shipping a item , it was 5 days late now ebay keeps sending me messages about leaving a feedback for the sellerI dont want to give a bad mark for someone with a 100% rating but blaming ebayand not giving me a good feedbac...

Resolved! Bought item, status says "lablel created" and Fedex has not received item for 6 days

Hi, I wanted to see if anyone has had a similar situation to this: I bought an item on 4/4 and on 4/7 the status changed to "Shipped" with a Fedex tracking number. When I track it on the Fedex site it only says "Label Created" and it is not at a stat...

Why can’t we cancel our own orders?

Like it literally makes no sense to have to wait for the seller to cancel, it’s our money not theirs.

Authenticity Guarantee

Authenticity Guarantee does not show on my eBay app at all even though I filter to it. I’m shopping from South Africa , what seems to be problem? I went on the website but still does the same how do I know if the sneakers are real (and please don’t t...

how can i find a shop of sam zilman

how can i find a shop of Sam Zilman. I would like to see what kind of silver he sells

ORDER UPDATE email subject now missing the item name

This is not a good change, swapping in a generic subject "An update on your order" in the eBay ORDER UPDATE emails, as each of those emails will now have the same subject. Previously, the item name (or one of the item names in a combined shipment) is...

Ten months after resolution of a dispute

Ten months after having refunded the buyer as a resolution of a dispute (UPS damage related) the seller contacts the buyer asking him to return the item. He does not offer a prepaid label. The seller claimed to have opened an insurance claim with UPS...

Why isn't my Vanilla Visa Gift card working on Ebay or Paypal?

I called the number on the back of the card but it gives me the run around and won't even let me talk to a human being. I bought this gift card about 4-5 hours ago. I tried to purchase something on ebay about 3-4 times and each time it's declined. Wh...

Well that was fast!

I ordered a beautiful wind chime yesterday. I'm in Oregon, and the seller appears to be shown in Colorado. I received an email from the seller that they're using the carrier Aquiline, and they sent me the tracking number. I received my order today. T...

Communication Preferences > Competing Offers

Communication Preferences > Buying Activity > Competing Offers "Competing Offers" is a recent addition. It's separate from "Offers to buyers" and "second chance offers" Can you tell us what that setting controls devon@ebay kyle@ebay ? I've asked a fe...

buying an engine

I need an engine for a 2004 Ford Taurus Vin (U) HOV Gas

HELP A SELLER WANTS TO SCAM ME

After paying for an item really fast because it was cheap and I did not want anyone to buy it before I do, I now stumbled across the review of how this same seller scammed someone by sending out empty box… so I immediately cancelled the order, the se...

I give up trying to get help from eBAY overseas customer service

Help....please. I purchased an item on Feb 12, 2024, seller said item shipped Feb 15. Package never arrived, so I reached out to Customer Service and requested a refund. They opened a case and contacted the seller. They advised I would need to wait a...