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jandjglobal
Community Member
Posts: 2
Registered: ‎11-14-2011

Ebay says payment pending, Paypal says completed?

I am concerned about a payment that I sent yesterday.  I won an item off ebay.com, after winning the auction I paid with a credit card though paypal.  I received an email receipt from Paypal, the transaction is "completed" on my paypal account.  However eBay has a small hourglass symbol, saying the payment is pending. The item I bought was in GBP and I paid in USD so I don't know if currency conversion has anything to do with this or not.

 

Any help would be appreciated.

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prettywoman-2012
Community Member
Posts: 4,661
Registered: ‎03-12-2012

Re: Ebay says payment pending, Paypal says completed?

in reply to jandjglobal

Check your PayPal account to see if the payment is unclaimed? If so, that means the seller needs to call PayPal and provide or verify some information. The conversion to another currency should not affect the clearance of a payment. Best of luck

PW:smileyhappy:

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jandjglobal
Community Member
Posts: 2
Registered: ‎11-14-2011

Re: Ebay says payment pending, Paypal says completed?

in reply to prettywoman-2012

Thank you for your help, it says the status of the payment to them is Completed.

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clever_never
Community Member
Posts: 10,408
Registered: ‎09-25-2011

Re: Ebay says payment pending, Paypal says completed?

in reply to jandjglobal

Does it sat 'okay to ship' on your paypal transaction details page?

If so, then it's okay to ship'

If it doesn't say that, wait until it does.

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gem9153
Community Member
Posts: 1,671
Registered: ‎10-04-2006

Re: Ebay says payment pending, Paypal says completed?

in reply to clever_never

OP is the buyer elicot : they wont see the OK to ship, only the seller will

 

-Gem

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hit-here
Community Member
Posts: 2,149
Registered: ‎01-26-2006

Re: Ebay says payment pending, Paypal says completed?

in reply to jandjglobal

It is common for a lag between what is done at PP and what is shown at eBay.. 

 

no worries it will catch up .. 

 

Just sit tight and await your item. 

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clever_never
Community Member
Posts: 10,408
Registered: ‎09-25-2011

Re: Ebay says payment pending, Paypal says completed?

in reply to gem9153

well, red-faced silly me.

Of course...:catembarrassed:

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