Buying
Discover tried-and-true techniques for better bidding and buying on eBay from fellow experienced members.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Seller refunded an order, but has not cancelled it.

Hi there,Last week I won an auction from a seller, and then paid in full later that day. A few days go by, and I don't hear anything from the seller or see that the item has shipped/ a shipping label has been created for it. I then go to check my pur...

Seller isn't responding and hasn't shipped the item

I bought an expensive item from a seller and the first day when I ask a question they responded right away. They said it takes 2 to 5 business days to be shipped. 8 business days have passed and the item hasn't been shipped and the seller isn't respo...

Worst customer relations ever

I was supposed to receive my order of a automotive bidirectional scanner on the 18th. Ut states uts been delivered. Has not showed up yet its now the 24th. I have spent days on the phone with cs who are absolutely rude and do quite the opposite of he...

eBay seller not canceling order and not replying to my messages.

Hello. I recently placed a bid on an auction, but after I won it and went to pay for it, I noticed that the shipping price has increased by a lot since I last saw it. Because if this, I decided not to pay for it. It was too late to ask the seller to ...

User avatar by Adventurer
  • 1753 Views
  • 79 replies
  • 0 helpful

Is it possible to speak with Human ebay customer support?

I bought an item on ebay that turned out to be counterfeit. I'm finding it impossible to get through to an ebay customer support human to help resolve the issue. Seller never responded to my inquiries. Is it possible to speak with a human at ebay? I'...

Resolved! Wanting to know return policy details, seller won't accept messages

Hi all. I'm a relatively new buyer when it comes to eBay. I'm looking at this expensive laptop from a what-seems reputable seller: Lenovo Legion Pro 7 16" Gaming Laptop 240Hz i9-13900HX 16GB RAM 1TB SSD RTX 4080 196803746181 | eBay However I cannot f...

User avatar by Enthusiast
  • 109 Views
  • 10 replies
  • 0 helpful

Resolved! Refund for item not received

So I purchased a vase for $20 on July 2. Waited and waited for the seller to ship and kept messaging them with no reply. Well August 9, I get a message to reveal it’s the sellers daughter and her mother(seller) died June 4. She said the bank account ...

Resolved! eBay said the product wasn't covered by the eBay Money Back Guarantee but didn't say why

A seller never sent me a product I purchased and did not respond to 2 follow-up messages I sent.So I wrote to eBay about it, and eBay told me the purchase wasn't covered by the eBay Money Back Guarantee but didn't say why. There was no option to repl...

Instructions to request a claim

Trying to open a claim against a seller for an item not received. Ebay instructions note - the item might still be on the way. If you haven't received your item by Feb 22, go to your Purchases and find the item. Then select More actions beside the it...

User avatar by Pathfinder
  • 84 Views
  • 4 replies
  • 0 helpful

refund from seller

Hello, I have such a problem, I returned the phone, but the deadline ran out and eBay did not allow me to extend the appeal, now the phone was returned to the seller. And I was left without money, it’s very disappointing, I can’t do anything. Althoug...

Resolved! Getting a refund for a higher amount than I paid?

I ordered an item on ebay from a different country and I paid €278,99 (259 for the product and 19.99) for shipping. The item arrived damaged so I initiated a return through ebay which was accepted by the seller. They said they can't generate a return...

Most Marked as Helpful Authors