eBay

I purchased an item from a seller located in NY. However, the UPS "shipped from" address is an eBay address listed as this:   EBAY INC 2025 HAMILTON AVE SAN JOSE, CA, 951255904, US   Is this normal? Can sellers use ebay's address as a return address? I'm confused. I've never seen this before. ... View more

Horrible customer service and slow as molasses delivery as guest... My phone and desktop ran on hotspot will not print return label with rover shown on address?! Exhausperating. 27$ is alot right now. Will never purchase from or recommend ebay! Wasting many hours of my time $$   ... View more

Hi, I really enjoy Ebay's auctions, unfortunately I have learned many sellers, specially on China, bid for their own products when the time is finishing and the price is low. They typically make an extremelly high bet, making sure of winning. A few days later, they relist the very same products and start new auctions, repeating the same pattern. Shouldn't this be illegal? ... View more

I purchased a leather coat and two days later received an email from paypal saying the order had been cancelled and the seller claimed that I requested the order be cancelled.   I went back to sellers page and looked, the size I ordered was no longer available.  So, I ordered the next smaller size.  Next day another email from paypal saying the seller cancelled and claimed that I had requested the cancellation.   I did not request either cancellation.  I went and looked at sellers page again and the price on these items has since been raised from $139.00 to $499.00 which is more than triple.   Is there anyplace where I can file a complaint about this?  If the seller wanted to raise the price, why cancel my order and two days later the old price is still listed?   I wanted to file a complaint against the seller but ebay only provides ways for me to cancel the order or report that the order never arrived.  Is there any way to file a complaint?  I ... View more

Hello I will start by saying this: I'm 15 and recently sold an item on ebay but cancelled it because they payed in paypal and I couldnt accept the money because they needed my social security number which I did not know was a thing because it was my first time selling on ebay and using paypal.  but the cancellation had an error and I had to refund them manually on paypal. I couldnt because I didnt have the money on my account anymore (cant explain)    Then he emailed me saying to refund him. We had a whole convo on how I can repay but he didnt bother. Now ebay is saying to refund. It's only $1.23!! what happens if I don't? ... View more

Several of my PAID-FOR - ordered items, have not come. I have waited patiently... OVER 90 DAYS...  A lot of these items were won at auction/ bids. My purchase history now only shows these (paid for & not received) purchases in GREY, of which disables ANY ability to select/or dispute these items in question. I am not able to view said purchases at all!!! Why is this? Will my money be refunded?  Here are just 2 of them:   ... View more

???? Why is that?  ... View more

I was sold a fake 14 karat gold ring for $432 the seller doesn't want to return my messages or return my money after I sent the ring back he conned me he scammed me and I don't appreciate it he said the ring was 14 karat gold custom-made which I went and had it tested and it is fake he scammed me ... View more

Every time I bid on some thing ebay tells me "you are not the highest bidder"     ... View more

I recently bought an item from a seller that had good reviews but after I bought the item the account was no longer a registered user. They provided a tracking number 7 days  after I had bought the item and it said that it was delivered today but I have never received the item. When I try and resolve the issue by asking ebay to step in and help it says "technical hiccup" and I am unable to submit the request. I'm unsure  what to do at this moment and the item was almost $200.  ... View more

I asked to seller that I want to cancel an item after paid. (I purchased about 10:30pm and asked him like 7:00am) And he answered “no problem” but nothing happened yet like Get an cancellation email.. when can I see my cancellation processing? or do I just wait without any cancellation processing mail or cancel history? ... View more

On the Watchlist "Time Ends" shows "1h 40m" "Thursday, 07:37 PM" But on the Item page "Time left: 1h 40m 2s | Today 8:37 PM"   Cleared cache & cookies. Tried different browsers & desktop vs phone. All display 1 hour error on Watchlists. I'm in MST.   Anyone else experiencing this? ... View more

I'm a seller. Received e-mail from e-bay that our item #174552948173 sold for $42.00 + we pay for shipping. Item was listed as $40.00 +10.00 (paid by buyer). Buyer sent an offer for $42.00 that we excepted. But we never agreed to a free delivery in this case to Portugal. There is not even a note, that this is an international customer with 0 purchases in USA, or a note that the buyer will not pay for shipping.   This whole story left a very bad taste with us. E-bay must care about sellers equally but not less as for buyers. Ebay will have nothing to sell, if you will worry only about buyers.   ... View more

 I ordered a product through ebay back in august. didnt recieve it but thought it was probably covid related problems so I didnt bother them . In November I started to try and get my product. No help from the seller so I called ebay. Since it has been more than 30 days from the purchase they can't help. I guess I learned a lkesson. From now on I will gladly pay a little more and purchase everything from amazon. I know they would have stepped in and taken care of this problem. ... View more

I made an offer to buy an item for a certain price in a message and would pay in full yesterday and I never heard back so I bought another item from another seller today.  Now I am no longer interested in the original item.  Is that offer made in message yesterday binding?  I sent a message saying I was no longer interested. ... View more

Simply put I bought a twenty dollar item (Star Wars collectable) the Monday before Thanksgiving and was given an Estimated Delivery Date of December  1st. When the EDD came up I went into check the status (mind you I recieved no tracking number), eBay had extended the EDD until the 8th and this morning I went to file a dispute and they said I have to wait until after the EDD date been passed and in all honesty I'm so frustrated my nerves are a total wreck.    IF I can't get some sort of resolution to this in a reasonable fashion I'm done with eBay permanently.      ... View more

Is shipping cost high in this time period ? ... View more

I have noticed this question has been asked in the past and no one answered. The only response was that another buyer had evidence of this as well but it was after the question had closed for responses.    Last week I made a "best offer" on an item that was beyond reasonable, no response. I went ahead and put in a bid that was considerably less my offer on the auction. Yesterday when the time was supposed to have expired with my bid in the lead....I noticed it had been expanded 24 hours.     I do not think this was just my negligence.  ... View more

without the other parties input?  He hates me, so I cannot ask for a revision. ... View more

I want to make everyone aware of some fraudulent activity on my account that occurred after I purchased an item from a new seller. I have been around for over 10 years on eBay and have had 30,000+ Transactions and this is the first time I have ever seen anything like this. This issue needs to be addressed. I purchased an item from a brand new seller with no feedback. The item was approximately $1000 in value and I completed this purchase a couple hours ago. Well just a few moments ago I received a flurry of emails from eBay. The first claiming I opened a case, which I did not. Then I got another 5-6 emails containing chat logs with eBay that my account supposedly had over the instant chat feature. However, I have not had any conversations with eBay and I am currently awaiting a call back with customer service.  As I look into this further it gets crazier. I log on to my eBay account to see what it going on with this item. It is showing that the item I purchased today was marked as delivered the same day. The tracking number the seller provided is to my zipcode but it shows the item was first shipped yesterday before I even purchased the item on eBay. Then I see that not only had a case for "item not received" been opened on this item but that same case had also been marked as CLOSED because the item was supposedly "delivered" and It claimed I had requested it to be closed. When I first saw this I did a little mini freakout. How did the seller have access to my account, did he have my password?  After checking my emails and seeing Ebay chat transcripts with the chat log attached I finally figured out what happened. The seller was able to contact Ebay through the "Chat with us" feature to conduct a phishing/social engineering scam on customer service. He chatted with customer service using an "Ebay guest" account. Once in chat he gave them all my information from the order details page; address, name, number and order id to fool customer service in to thinking it was me. Then he asked customer service to open a case for item not received. After the case was opened he went back on his seller account and uploaded a random Fedex tracking number that was for a package that was delivered to my same zipcode into the case. Then he went back to Ebay customer service and again pretended to be me using the same information. Ebay customer service bought it everytime! Well pretending to be me he asked Ebay to close the case because the item was "delivered." This is the only part that tripped him up at first. Ebay's policy was not to close this type of case for 3 days. The first couple reps he spoke with would not close the case. However he kept starting a new chat session with Ebay reps, pretending to be me and eventually found a representative who was able to close the case. Another method he also used was emphasizing that he was in a rush when speaking with customer service. As an update, well typing this out I got ahold of Ebay on the phone and they were able to reverse all this. Thank goodness I noticed the issue right away. My questions is how are there no safeguards by Ebay to protect against this and properly verify the buyers identity in chat? There should be more verification when someone is claiming to be the buyer in a transaction then the information given to the seller from the sale. The instant chat method seems very vulnerable to this type of scam since he doesn't have to talk with someone on the  phone I am assuming the account will most likely be banned but this should never been allowed to happen in the first place. ... View more

So,   Ordered what I thought was a good deal on Nest Camera's - 3pk - for $240.  Box came, and opened it up, just to find no camera's, but pieces of wood flooring taped to the inside of the box, which I can only assume was done for "weight purposes".  The box came "sealed" although, it looks more like a thin/do-it-yourself plastic seal as opposed to the factory seal.  Anyone else ever have this happen?  I can't reach out to ebay until I reach out to the seller which I have done.  Not sure what the next steps are assuming the seller comes back and says "I sent a sealed package" or something to that extent. ... View more

ebay reps seem to not care to help for fraud purchases. What are my options? Is avoiding ebay and shopping at Amazon the only option?  ... View more

they never takes a call???? on online chat???? how can I contact them?? I have an issue that need to be resolved.  ... View more

Is there any place you can leave feedback on a transaction outside of eBay?  When eBay does not let you leave feedback are there any alternatives?   ... View more