Buying

Forum Posts

Sorted by:

Defective item replacement

I recently purchased a replacement LCD monitor. The item arrived, looked fine but I never opened the package due to a city election I was in the middle of. After about 6 weeks I was finally able to get to install this monitor, when I did the monitor ...

Resolved! Seller sent package to random address in my zip code and my appeal was denied.

The seller sent a package (what I believe to be an empty box) to an address in my zip code. FedEx says the package is delivered but the house in the delivery picture is not my house. eBay automatically closed my case because the package shows up as d...

Seller won't send item from won auction but refund

It is fine that seller refuses to ship item won in auction for lowest price and refund it instead?The excuse is, that the Japan post office can not send items to Slovakia now.

Resolved! Seller discover-books seems to have gone out of business ~ Mar 20. NOT still taking orders?

Just a heads-up, it appears that Discover-Books has been selling books for weeks now that will never be delivered. Looks like they went out of business ~ March 20th. Verified by employees via Reddit threads and by their shipper for my item bought Mar...

Resolved! Ebay seller sold me a certain T-shirt for $300 and sent me something completely different.

Hi I have a pressing issue taking place right now, I ordered a t-shirt worth $300 off of a seller on eBay, when I opened this package I was met with a completely different shirt than what I ordered. I held onto a little hope and thought maybe the sel...

Counterfeit items

I bid on some Pokemon cards the other day. After I won the auctions I found out that all the cards I bid on are fakes. The buyer initially claimed they are real. But after and friend and I looked and pointed out how they are not he has ignored all my...

Ebay listing got removed after payment is done, issue with seller accout.

Hello, I have bought an item item which costs 5700$. I have paid for the item. Ebay sent me an email saying below: We wanted to let you know that an item you ordered is no longer on eBay because of an issue with the seller's account. It's possible yo...

refunds

Hello, I am a little bit desperate since two very expensive items that I bought haven been shipped since last year and I want a refund. I have contacted the sellers without success and I cants reach customer service to ask for my refund.

Ebay incorrectly / fraudulently (?) charging sales tax on Gold & Silver bullion to Ohio residence

Ebay has been incorrectly charging Ohio sales tax to Ohio purchasers of gold and silver coins and bullion for years. Ohio removed the sales tax on such items several years ago, but Ebay never changed / removed their tax rate. The tax is automatically...

Resolved! Purchased an expensive collectible, seller lied on the listing and is basically drop-shipping it

As the title says, I feel I’ve gotten scammed. I purchased a $300 collectible (Lego minifig) and even though the seller stated in the listing that I’d get “exactly the minifig as shown in pics” it turns out he never had such collectible, and is basic...

Seller refunded an order, but has not cancelled it.

Hi there,Last week I won an auction from a seller, and then paid in full later that day. A few days go by, and I don't hear anything from the seller or see that the item has shipped/ a shipping label has been created for it. I then go to check my pur...

Resolved! When is the earliest I can get a refund of the item isn’t shipped?

So I bought a VR headstrap 3 days ago, and it hasn’t been shipped yet. 3 days isn’t a long time, but I decided to check the listing again to figure out when I can expect it. But then I noticed that the seller had a low review score with many buyers s...

Seller isn't responding and hasn't shipped the item

I bought an expensive item from a seller and the first day when I ask a question they responded right away. They said it takes 2 to 5 business days to be shipped. 8 business days have passed and the item hasn't been shipped and the seller isn't respo...

Worst customer relations ever

I was supposed to receive my order of a automotive bidirectional scanner on the 18th. Ut states uts been delivered. Has not showed up yet its now the 24th. I have spent days on the phone with cs who are absolutely rude and do quite the opposite of he...

Received a Counterfeit Item and Need Assistance with Refund - JBL Pulse 5

Hello eBay Community, I recently purchased what was listed as a JBL Pulse 5 Portable Bluetooth Speaker (Black) on eBay. Unfortunately, upon receiving the item, it became clear that it is not a genuine JBL product but a counterfeit. Before the item wa...