Winter Seller Update
Check out the latest updates and features.
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Due to a FedEx invoicing issue the week of March 25, 2024, some sellers were incorrectly charged for FedEx label adjustments. We apologize for the inconvenience, and eBay will refund these amounts within the next 5 business days.
Hi sellers, We wanted to let you know that we're making a couple of updates to the way we communicate site changes and topics with our sellers. We've decided to retire the monthly chat’s current format. Instead, we will schedule our chats with eBay s...
Over the past few months, we’ve been working to improve the feedback experience for both sellers and buyers on eBay by improving relevancy and displaying images. These feedback enhancements give potential buyers better insights into your products, an...
Many times, when I list a new item in my eBay store, that listing will post showing that additional item specifics are recommended; then when I go into the listing, add those item specifics, & SAVE them to the listing, those recommended item specific...
2nd Buyer today messages me "I tried through my ebay cart but wouldn't allow me to ask for combined shipping?"This is the latest one of over 300 instances (documented) of issues with the cart where a seller nor buyer can complete a successful accurat...
Hello eBayers!My name is Mo, I want to say thank you for this really helpful community! every time I have a question the lovely community here is always here to step in and help, no matter who you are, sometimes even better than the eBay employees.I ...
Buyer claimed damage to a wax pack AFTER he opened it. EBay allowed buyer to return item to me which was now worthless to me as an unopened pack. Charged me full price of pack plus cost to return. It looks like EBay allows a buyer to open a pack and ...
Due to a FedEx invoicing issue --- according to eBay -- we should be refunded the excess charges we were charged last week on packages. I only had one but had to pay another $11.33 -- has anyone been refunded the excess charged yet??
ebay competitor Mercari announced some big changes today. The best summary I've seen is here: https://www.valueaddedresource.net/mercari-shifts-fees-buyers-returns-any-reason/ Will this impact ebay's strategy going forward, or will it have little or ...
I was selling over 2000 plus items a year. Made the mistake when I really did not need to and now be lucky if I get 150 plus sales a year. You might feel lucky you are selling 30 items plus a month, but pay attention to your sales. I was busting my a...
I don't like to report a buyer for not paying. It may be just my store, but it seems like a lot of buyers are not paying lately. I don't know if other sellers are having problems. Does ebay do anything to buyers after you submit a report. I know I ca...
Hi everyone hopefully someone can help me here i'm trying to add a Size attribute in Variations listing for a shirt. I gives me an error message saying " To add this attribute, remove the value added for it in Item Specifics." You can see I have noth...
As an online seller, was there a point in your life that you have felt defeat & it was impacting many aspects of your life? Without giving specific details & sharing more than you are comfortable with, what may have helped you through it the most? I ...
Over the past few months, we’ve been working to improve the feedback experience for both sellers and buyers on eBay by improving relevancy and displaying images. These feedback enhancements give potential buyers better insights into your products, an...
Someone please help me understand how this payment dispute was ruled against me?A buyer bought a $10 trading card. I shipped using the EBay Standard Envelope shipping for trading cards, which has issues with the tracking updating correctly sometimes....
I sell most of my items from our own 'things'. I'm also starting to sell some of my mom's things because she is also downsizing. I'll have a few items for a schedule D. Since I won't get a 1099 for 2023, but expect one for 2024 provided there's not a...
I sold a liftgate and the buyer has paid but the buyer lives almost 2000 miles away and is sending a truck to pick up the liftgate. And I feel a little uneasy. i read in the email I got that to get his QR code and 6 digit # and he sent it to me. Appa...
A few days ago, a buyer opened up a case that she hadn't received an item. The item was marked as delivered to a parcel locker at the post office in her town a few weeks ago. I contacted the post office and they replied they found the package deliver...
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