Selling

Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

Monthly Chat Update

Hi sellers, We wanted to let you know that we're making a couple of updates to the way we communicate site changes and topics with our sellers. We've decided to retire the monthly chat’s current format. Instead, we will schedule our chats with eBay s...

Displaying Feedback Replies

Over the past few months, we’ve been working to improve the feedback experience for both sellers and buyers on eBay by improving relevancy and displaying images. These feedback enhancements give potential buyers better insights into your products, an...

Resolved! Why does Ebay want to change/decide everyone's calculated shipping settings?

Just received an email from Ebay stating that on May 15 they are going to change shipping settings for everyone who uses calculated shipping. They have decided that it is our best interest to offer our shipping discounts to our buyers directly. This ...

Resolved! Great Idea!!!! (For Ebays benefit)

"We’re reaching out to let you know that, starting May 15, your listings that display calculated shipping will default to showing eBay Labels discounted shipping rates. The new default rates will apply to all of your active and future listings that o...

FedEx Fraud Shpping Charges Are Criminal. Sellers Should Avoid FedEx

I just wanted to share my frustration over the recent uptick in Fed Ex shipping label overcharges. Many of the sellers on here have experienced this same problem, some are out thousands of dollars because of it. FedEx is committing fraud and needs to...

so upset and want everyone to be aware ...

I sold an item (japenese porcelain bowls), when the buyer received the item, much to my surprise she filed a claim of Defective (they had 'bruises), and wanted a full refund. she sent pictures that were my listing pictures and I could tell they were ...

FRAUD

FOR THE PAST 5 YEARS I HAVE BEEN RECOVERING FROM A PRESCRIBED DRUG THAT HAS KIND OF TRASHED MY MEMORY AND BRAIN CAPABILITIES. I RECENTLY VISITED MY EBAY ACCOUNT(WHICH I DID NOT REMEMBER). THERE ARE THREE ITEMS THAT SHOW AS BEING SOLD AND REFUNDED IN ...

Alternatives to GoDaddy now that it is canceling

GoDaddy cancellation. This is a real mess! I've been casting about for alternatives but they are difficult to find. I tried Quickbooks but canceled it almost immediately. The integration process is complicated and confusing if you don't know a lot ab...

Extra fee for Very High "Item not as described"

Got a couple scam requests from the buyers stating that my item was not as described. Even if it was very oblivious eBay anyway took the buyers side and forced me to accept a return and refund the buyers. I reported them, put in black list, but now e...

Canceled bids from unregistered members?

eBay administration has canceled two bids I received, one on two different item because bidder wasn’t a registered member. My question is how did they place the bid to begin with? I think other bidders might feel it’s a scam of sorts. Or is it some k...

Refer to subject Payoneer account through payment does not come my Bank account

Dear Sir we are ebay seller and I have Payoneer account for ebay payment convert to india currency come in my account .but some technical problem in Payoneer account ,so my account Payment is not come in payoneer and Payoneer 's payment is not come m...

Why are Ads put between the product being sold and description for that item??

I have been getting too many questions that are answered in the description,, When I went to purchase some supplies on Ebay I found out why,, there are several rows of ads for other peoples items between the item i'm trying to buy and the description...

Return / refund

Hello I sold an old but working laptop. Small money. Buyer after 4 days messages “WiFi not work, money back”

Negative feedback for unspecified customs/import problem.

I have received a negative feedback, in Portuguese, for an unspecified "Customs problem" with a shipment. That's all the comment says (in Portuguese): Customs problem. The shipment already sat in customs for over a month - the buyer never contacted m...

New Category Suggestions.

I've been trying to draw attention to the changes needed in the Collectibles-Militaria category for some time now to no avail. Nobody seems to care enough to back me up on my singular idea here on the boards so I thought I'd try a new approach to the...

EBAY CANCELLED AN ORDER FROM A BUYER

A BUYER PURCHASED AN ITEM FROM ME ON THE 18TH AND TODAY I SEE IT SAYS CANCELLED WITH NEITHER ME OR THE BUYER DOING ANYTHING AND THEY HAVE REFUNDED HIM, I CONTACTED HIM AND HE ASSURES ME HE STILL WANTS THE ITEM AND NEITHER HIM NOR I HAS DONE ANYTHING ...

Ebay art gallery transfer of ownership

Hi! Can you provide a how-to guide on taking over an eBay store after the passing of the owner? The owner's kids would like to take over the eBay store, which had quite a lot of good reviews over decades, but don't know where to begin or who to call....