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on 07-19-2012 08:49 PM
How can I get back my refund if "the deadline has passed to open a case.
The seller sent me a tracking number from UK but I never receive the item over 2.5 months. Even the seller always replied but no solution provided to me. I want the full refund but I cannot open a case in Ebay protection centre. Please help, what can I do?
on 07-19-2012 08:53 PM
Nothing you can do. You had 45 days in which to file a case.
If you paid with a credit card, you could try to do a chargeback through your credit card company.
on 07-19-2012 09:02 PM
the deadline has passed..
there is no buyer protection when the deadline has passed.
on 07-19-2012 09:58 PM
the most common question on the answer center -
Buyer lets his buyer protection expire and wants to know what can be done - short answer, NOTHING
You have to protect yourself by using Ebay's tools. If you don't use the tools, too bad.