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Community Member
Posts: 3
Registered: ‎09-26-2010

trouble uploading picture with Google Chrome

I recently switched to Google Chrome and now I can't find or use the Enhanced pictures. Sandy
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nates_tips
Community Member
Posts: 681
Registered: ‎03-10-2008

Re: trouble uploading picture with Google Chrome

in reply to ducksoup42
Hi Sandy,

The eBay Enhanced picture uploader is only supported in Internet Explorer because it uses ActiveX scripting. Unfortunately, it is not supported in Chrome.

Do you use the Enhanced uploader to benefit from its imaging editing features? While you can't use the Enhanced uploader in Chrome, if you install Adobe's Flash Player 10 or above on your computer, you can preview, crop, and rotate your picture using the Standard Uploader, and best of all, you can use the Google Chrome browser. ;-)
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Community Member
Posts: 1
Registered: ‎10-26-2010

Re: trouble uploading picture with Google Chrome

in reply to ducksoup42
Tried doing this but adobe says google chrome already uses the most uptodate version of flash so it makes no difference!
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Community Member
Posts: 1
Registered: ‎08-08-2012

Re: trouble uploading picture with Google Chrome

in reply to ducksoup42

I have the same problem.



I noticed it goes away, if I send the page through email as a suggestions (when it relods back to page, after sending the email, it´s ok)...


I installed the "IE-explorer tab" in chrome (that´s the best I can do to solve the problem) but is a pain. And you are losing sales ebay!




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shipscript
Community Member
Posts: 4,512
Registered: ‎07-03-2003

Re: trouble uploading picture with Google Chrome

in reply to ducksoup42

neytorres



Chrome is not a supported browser.



eBay actively supports only three browsers:


- Internet Explorer


- Firefox


- Safari



Chrome is very similar to Safari, so it will probably work most of the time, but eBay is not specifically testing all features on Chrome.




For Photos, HTML, CSS and template questions, please visit the Tools & Apps forum.
eBay Community Hall of Fame 2007
Free Resources for Better Auctions • Programs • Tools • Templates • Help • Guides
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grfxdecals
Community Member
Posts: 5
Registered: ‎01-01-2011

Re: trouble uploading picture with Google Chrome

in reply to ducksoup42

I use Google Chrome 21.0.1180.60 beta-m and never had a problem uploading photos using the Basic or Standard, even the Copy from Web or Self-Hosting works fine 1 photo at-a-time or all at once.



Maybe try uploading the photos without any plugins in Incognito mode:



Shift+Ctrl+N



it opens a new window so you have to re-login to eBay on that window.



--
Hope this helps.

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usw_trusted_seller
Community Member
Posts: 13
Registered: ‎05-15-2008

Re: trouble uploading picture with Google Chrome

in reply to ducksoup42

The issue is TIME involved. The enhanced photo editor downloads pictures MUCH faster. I just gave up on trying to use CHROME for doing ebay listings That is the only time I ever use a browser other than CHROME. CHROME has the best features of any browser.  Period. Hands down.  FIREFOX is what I use for doing listings - at least I can get some basic features and download the pictures fast and still have the enhanced tools in the photo downloader. IMO FIREFOX  is not good at all for general use - actually quite annoying at times with the way the tabs are set up, appearance, etc.  BUT it works for your ebay listing pictures OK.


 


There has to be some kind of CONSPIRACY - LOL - some kind of tension between eBay and GOOGLE in a business sense.... Otherwise, why wouldn't they want to do what it takes to be fully compatible with the most feature-laden and popular browser in the world?

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Community Member
Posts: 1
Registered: ‎10-02-2012

Re: trouble uploading picture with Google Chrome

in reply to usw_trusted_seller
I found this page while encountering the same problem myself just now.

I am using Linux for the majority of my work and both Firefox and Chrome work well. The fact that the photo uploader works under Firefox but not Chrome just shows laziness on ebay's part.
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dcamenschic
Community Member
Posts: 18
Registered: ‎04-30-2011

Re: trouble uploading picture with Google Chrome

[ Edited ]
in reply to delphiniansys

@delphiniansys

I have the same problem with chromium. I can only upload image files on Firefox. One thing though, wouldn't it be laziness on the part of the developers at Google rather than ebay?

I would think so since you can isolate the problem to Chromium. I run linux too, so I'm wondering if this incident has anything to do with linux kernel's support for chromium and ebay.

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Who mouths inanity disorders thought for all who listen. ~Richard Mitchell
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