eBay Community


The Answer Center is your place to ask fellow eBay Community members questions about buying and selling on eBay, and for you to share your best information, tips, and insights to help other members get answers to their own questions.

View All Questions

Choose a topic to view

Marketing Image for Answer Center Section


Groups are a great place to connect with other community members who share similar interests. Give support, share information, and connect with fellow members. Create or join a Group today!


Marketing image for Groups Section


The latest news and updates affecting eBay buyers and sellers

Marketing Image for Announcements Section
Go Now


Our policies are designed to create a safe and fair environment for all eBay members. Learning what’s allowed can help you avoid unintentionally breaking the rules and helps everyone in working with reliable, trustworthy members.

Marketing image for eBay Community Policies Section
Go Now
Showing results for 
Search instead for 
Do you mean 

My Profile


Connect with Fellow eBay Community Members!
Register or Sign In Today!

Community Member
Posts: 329
Registered: ‎04-28-2005

*** Upcoming changes to eBay picture hosting ***

There are changes upcoming to eBay picture hosting over the next few months that we are announcing here today.

Copy Web Files uploader on SYI

Later this month, we're introducing a new upload option for [url http://pages.ebay.com/help/sell/pictures.html] eBay-hosted item pictures[/url]. It's called "Copy Web Files" and appears as a new tab in the Add Pictures window on the Sell Your Item form. It's intended to make adding pictures to your listings much easier if you manage your pictures on a web server. It should be especially useful to sellers who already self-host embedded pictures in the item description, but who also upload one picture for eBay hosting to use at the top of the item page.

With this new upload option, you can type or paste URLs for picture files stored on your off-eBay web space as the source for your eBay-hosted item pictures. Your pictures will be retrieved by eBay servers from your web server and copies of them, resized and compressed to eBay standards, will be hosted by eBay for use in your listing. This is similar to how we already retrieve and make copies of self-host pictures for Gallery thumbnails and for the Gallery Plus listing upgrade. With Copy Web Files, however, the pictures are retrieved while you list instead of after the listing is submitted, as is done for Gallery pictures. The item pictures created on eBay using Copy Web Files are identical to those that would be created if you uploaded the same picture file directly from your computer with one of the other eBay uploaders.

The Copy Web Files tab in Add Pictures is hidden by default. To add, use the "Add or remove options" link in the pictures section of the "Create your listing" page of the Sell Your Item form.

The current self-hosting option and the eBay standard, basic and enhanced uploaders (which require your pictures be located on your local computer or network) will continue to be available.

Any applicable picture fees are the same when using Copy Web Files as for pictures uploaded with other uploaders. The first picture is always free. Additional pictures and other upgrade fees vary. A reminder that all eBay picture hosting, including extra pictures and upgrades, is now free in the Antiques, Art, Collectibles, and Pottery&Glass categories on the US site.

We'll post again to this boards thread when Copy Web Files is available for use later this month.

Picture Manager to be retired

Picture Manager, eBay's paid subscription picture hosting service, will be retired after August 2009, with new subscriptions disabled starting later this month. This will allow us to focus resources on improving our mainstream per-listing picture-hosting services. If you use Picture Manager now, you'll need to migrate to another hosting service--either eBay per-listing picture hosting or a third party self-hosting solution--before the end of August:

  • All Picture Manager uploaded pictures will be retained and used in current listings for a minimum of 100 days after you unsubscribe. As you continue to use those pictures in listings, they will be managed automatically just like pictures originally uploaded via the per-listing picture hosting service. Any applicable per-listing picture fees will apply when pictures are re-used.

  • Current Picture Manager subscribers can download copies of their Picture Manager-hosted pictures as zip files before unsubscribing.

  • For Store subscribers, pictures in your custom Store pages and Store logo will be automatically migrated to standard eBay picture hosting and will remain free.

Please see the [url http://pages.ebay.com/picture_manager/faq.html]Picture Manager FAQ[/url] for additional details.

Free EPS pictures for Premium and Anchor Stores coming this summer!

Coming in June, per-listing eBay picture uploads and upgrade features (including Picture Pack) will be free for Premium and Anchor Store subscribers for listings on the US, CA, and FRCA sites, excluding listings in Motors vehicle categories. We'll announce more details about these pricing changes before they go into effect.
Community Member
Posts: 329
Registered: ‎04-28-2005

Re: *** Upcoming changes to eBay picture hosting ***

in reply to augustus@ebay.com
The Copy Web Files feature is now available in SYI Add Pictures.

New Picture Manager subscriptions are now disabled.

For Stores subscribers, the Picture Manager features for Custom Pages and Logos have now been replaced with features for uploading pictures to eBay hosting without Picture Manager. These Stores picture features are included as part of the Stores subscription--no additional fees apply.

Community Member
Posts: 47
Registered: ‎09-18-2003

Re: *** Upcoming changes to eBay picture hosting ***

in reply to augustus@ebay.com
***eBay Picture Manager extended until after April, 2010***

eBay is extending the shutdown period for eBay Picture Manager to after the end of April, 2010.

We've extended availability of Picture Manager to allow current subscribers additional post holiday season time to migrate to another solution for including pictures.

Pictures and picture upgrades added via eBay per-listing picture hosting are free for US Premium and US Anchor Stores sellers and to all sellers listing in the Antiques, Art, Collectibles, and Pottery&Glass categories. Picture Manager subscribers who have an upgraded Store, or who list predominantly in the above categories, can save on fees immediately by unsubscribing from Picture Manager and using per-listing picture uploads.

Community Member
Posts: 329
Registered: ‎04-28-2005

Re: *** Upcoming changes to eBay picture hosting ***

in reply to augustus@ebay.com
The enhancements to watermarking of eBay hosted pictures that we announced in January are now available on the site, in Turbo Lister, and via the picture upload API in the eBay Trading API. The watermarking features are also described in the eBay Help page for adding pictures.

We've also made some changes to how we handle failures when we try to create Gallery pictures (used on Search result pages and in My eBay) from self-hosted source pictures. If the failure appears to be due to a 3rd-party network or server problem that could correct itself, we'll keep trying to generate the Gallery pictures for up to a day. In any case, the seller version of the listing page will now show an alert at the top if the listing succeeded but there is a Gallery picture problem and provide a link to the fix your Gallery picture page, which can be used if the self-hosted picture URL doesn't need to be changed to address the problem. If you need to change the URL, because you mistyped it or want to try a different picture file, you can use the revise link at the top of the listing page to enter the revise form, where you can change the first picture in the filmstrip in the pictures section.