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Bidding error on iPhone

Bidding error on iPhone

simioma09
Enthusiast
I have been using ebay mobile for a few days now perfectly fine. All the sudden I cannot bid on items anymore. I get the following error:

Bidding Error
eBay Trust & Safety Error. Please visit the eBay web site to change your verification settings. (T12310)

Now I cannot find where or what they want me to change.... And what happened? Where is eBay tech support or is this the only area?

Any help is much appreciated
5,572 Views
Message 1 of 24
23 REPLIES

Re: Bidding error on iPhone

Re: Bidding error on iPhone

in reply to Aug 14, 2009 8:18:29 AM
qarias
Enthusiast
I have the exact same problem. Paypal is verified, so can't be the problem. Where the hack can I find the "verification settings"? Anyone?thanks...
5,572 Views
Message 2 of 24

Re: Bidding error on iPhone

Re: Bidding error on iPhone

in reply to Aug 15, 2009 1:44:34 AM
masvo28
Enthusiast
Hello,
I have the same problem.
My Iphone is jailbroken, I´m using firmware version 3.0.
The older version of ebay mobile - 1.3 was O.K., there were no errors like this as i was bidding on an item.
I think, i have to reinstall the old version...
Can anyone from ebay helpdesk or apple response to this thread?
5,572 Views
Message 3 of 24

Re: Bidding error on iPhone

Re: Bidding error on iPhone

in reply to Aug 15, 2009 4:40:20 PM
simplybest
Enthusiast
I have the same problem! I hope this can be resolved soon b/c this is very inconvenient...
5,572 Views
Message 4 of 24

Re: Bidding error on iPhone

Re: Bidding error on iPhone

in reply to Aug 19, 2009 1:43:49 PM
heather.sumrow
Enthusiast
Was there ever a resolution to this? I just downloaded the app today and my iphone is new and i cannot bid on items from my phone. I have no clue what they are wanting me to change! Thanks!

Heather
5,572 Views
Message 5 of 24

Re: Bidding error on iPhone

Re: Bidding error on iPhone

in reply to Aug 19, 2009 1:44:33 PM
heather.sumrow
Enthusiast
Was there ever a resolution to this? I just downloaded the app today and my iphone is new and i cannot bid on items from my phone. I have no clue what they are wanting me to change! Thanks!

Heather
5,572 Views
Message 6 of 24

Re: Bidding error on iPhone

Re: Bidding error on iPhone

in reply to Aug 19, 2009 1:51:08 PM
qarias
Enthusiast
Nope, still no resolution it seems. Maybe they're working hard on it! Smiley Very Happy. C'mon people, please...
5,572 Views
Message 7 of 24

Re: Bidding error on iPhone

Re: Bidding error on iPhone

in reply to Aug 20, 2009 1:50:46 PM
Nope, still no resolution it seems. Maybe they're working hard on it! Smiley Very Happy. C'mon people, please...


Hi everyone,

We're looking into this and I'll let you know when we have more information.

Oliver, eBay Mobile Team
5,572 Views
Message 8 of 24

Re: Bidding error on iPhone

Re: Bidding error on iPhone

in reply to Aug 20, 2009 2:36:35 PM
qarias
Enthusiast
Great, thanks!

Just had to buy something on the website "old style" Smiley Wink

if you guys need any more info I'll be happy to assist.
I'm from the Netherlands by the way, just my first 2 cents Smiley Very Happy
5,572 Views
Message 9 of 24

Re: Bidding error on iPhone

Re: Bidding error on iPhone

in reply to Aug 20, 2009 6:51:41 PM
ibuyitnow09
Enthusiast
I'm having the same error.
5,572 Views
Message 10 of 24

Re: Bidding error on iPhone

Re: Bidding error on iPhone

in reply to Aug 23, 2009 2:14:12 AM
dlor2431
Enthusiast
i have the exact same problem. help.. thanks..
5,526 Views
Message 11 of 24

Re: Bidding error on iPhone

Re: Bidding error on iPhone

in reply to Aug 23, 2009 4:54:25 PM
davesmith315
Enthusiast
same problem as well!!!!
5,526 Views
Message 12 of 24

Re: Bidding error on iPhone

Re: Bidding error on iPhone

in reply to Aug 23, 2009 8:58:47 PM
nieto.familyusa
Enthusiast
Same issue. Everything was working a couple of days ago... and now... "verification settings".... HELP!
5,526 Views
Message 13 of 24

Re: Bidding error on iPhone

Re: Bidding error on iPhone

in reply to Aug 28, 2009 6:31:32 AM
masvo28
Enthusiast
Mr. Steve Jobs, please help us !
Why is Aplle and Ebay ignoring this problem?

Tell me why !
5,526 Views
Message 14 of 24

Re: Bidding error on iPhone

Re: Bidding error on iPhone

in reply to Sep 2, 2009 6:29:28 AM
qarias
Enthusiast
Everybody, I'm still testing but it seems it's working. Do a re-install. Hope it helps for ya.
5,526 Views
Message 15 of 24

Re: Bidding error on iPhone

Re: Bidding error on iPhone

in reply to Sep 2, 2009 4:35:46 PM
qarias
Enthusiast
Nope, forget it. Got lucky once, but now I get the same error! Damn it! C'mon Ebay, do something about it already, it's getting realy anoyoing now. I know it's a free app but still...
5,526 Views
Message 16 of 24

Re: Bidding error on iPhone

Re: Bidding error on iPhone

in reply to Sep 25, 2009 5:55:10 AM
qarias
Enthusiast
Wow, they actually fixed the issue! Thanks eBay! Now I can put the app to good use Smiley Wink
5,526 Views
Message 17 of 24

Re: Bidding error on iPhone

Re: Bidding error on iPhone

in reply to Oct 8, 2009 5:59:49 PM
j_saw666
Enthusiast
I got the exactly same problem where can I find the verification setting or what should I do I was trying to bid and the same notification came out help please ?
5,526 Views
Message 18 of 24

Re: Bidding error on iPhone

Re: Bidding error on iPhone

in reply to Oct 22, 2010 3:41:59 AM
fairlane4.0
Enthusiast
Yes seems like lot of people having same problem i hav same thingcant purchase now
5,526 Views
Message 19 of 24

Re: Bidding error on iPhone

Re: Bidding error on iPhone

in reply to Oct 31, 2010 2:44:13 PM
efiatrou5
Enthusiast
Same problem here too on 3gs.It is very annoying!
5,526 Views
Message 20 of 24