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Community Member
Posts: 1
Registered: ‎08-13-2009

Bidding error on iPhone

I have been using ebay mobile for a few days now perfectly fine. All the sudden I cannot bid on items anymore. I get the following error:

Bidding Error
eBay Trust & Safety Error. Please visit the eBay web site to change your verification settings. (T12310)

Now I cannot find where or what they want me to change.... And what happened? Where is eBay tech support or is this the only area?

Any help is much appreciated
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Community Member
Posts: 6
Registered: ‎08-14-2009

Re: Bidding error on iPhone

in reply to simioma09
I have the exact same problem. Paypal is verified, so can't be the problem. Where the hack can I find the "verification settings"? Anyone?thanks...
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Community Member
Posts: 2
Registered: ‎11-20-2010

Re: Bidding error on iPhone

in reply to simioma09
Hello,
I have the same problem.
My Iphone is jailbroken, I´m using firmware version 3.0.
The older version of ebay mobile - 1.3 was O.K., there were no errors like this as i was bidding on an item.
I think, i have to reinstall the old version...
Can anyone from ebay helpdesk or apple response to this thread?
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Community Member
Posts: 1
Registered: ‎08-13-2009

Re: Bidding error on iPhone

in reply to simioma09
I have the same problem! I hope this can be resolved soon b/c this is very inconvenient...
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Community Member
Posts: 2
Registered: ‎08-19-2009

Re: Bidding error on iPhone

in reply to simioma09
Was there ever a resolution to this? I just downloaded the app today and my iphone is new and i cannot bid on items from my phone. I have no clue what they are wanting me to change! Thanks!

Heather
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Community Member
Posts: 2
Registered: ‎08-19-2009

Re: Bidding error on iPhone

in reply to simioma09
Was there ever a resolution to this? I just downloaded the app today and my iphone is new and i cannot bid on items from my phone. I have no clue what they are wanting me to change! Thanks!

Heather
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Community Member
Posts: 6
Registered: ‎08-14-2009

Re: Bidding error on iPhone

in reply to simioma09
Nope, still no resolution it seems. Maybe they're working hard on it! :smileyvery-happy:. C'mon people, please...
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eBay Employee
Posts: 22
Registered: ‎06-12-2009

Re: Bidding error on iPhone

in reply to simioma09
Nope, still no resolution it seems. Maybe they're working hard on it! :smileyvery-happy:. C'mon people, please...


Hi everyone,

We're looking into this and I'll let you know when we have more information.

Oliver, eBay Mobile Team
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Community Member
Posts: 6
Registered: ‎08-14-2009

Re: Bidding error on iPhone

in reply to simioma09
Great, thanks!

Just had to buy something on the website "old style" :smileywink:

if you guys need any more info I'll be happy to assist.
I'm from the Netherlands by the way, just my first 2 cents :smileyvery-happy:
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Community Member
Posts: 1
Registered: ‎08-20-2009

Re: Bidding error on iPhone

in reply to simioma09
I'm having the same error.
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Community Member
Posts: 1
Registered: ‎08-23-2009

Re: Bidding error on iPhone

in reply to simioma09
i have the exact same problem. help.. thanks..
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Community Member
Posts: 1
Registered: ‎08-23-2009

Re: Bidding error on iPhone

in reply to simioma09
same problem as well!!!!
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Community Member
Posts: 1
Registered: ‎08-23-2009

Re: Bidding error on iPhone

in reply to simioma09
Same issue. Everything was working a couple of days ago... and now... "verification settings".... HELP!
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Community Member
Posts: 2
Registered: ‎11-20-2010

Re: Bidding error on iPhone

in reply to simioma09
Mr. Steve Jobs, please help us !
Why is Aplle and Ebay ignoring this problem?

Tell me why !
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Community Member
Posts: 6
Registered: ‎08-14-2009

Re: Bidding error on iPhone

in reply to simioma09
Everybody, I'm still testing but it seems it's working. Do a re-install. Hope it helps for ya.
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Community Member
Posts: 6
Registered: ‎08-14-2009

Re: Bidding error on iPhone

in reply to simioma09
Nope, forget it. Got lucky once, but now I get the same error! Damn it! C'mon Ebay, do something about it already, it's getting realy anoyoing now. I know it's a free app but still...
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Community Member
Posts: 6
Registered: ‎08-14-2009

Re: Bidding error on iPhone

in reply to simioma09
Wow, they actually fixed the issue! Thanks eBay! Now I can put the app to good use :smileywink:
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Community Member
Posts: 1
Registered: ‎10-06-2009

Re: Bidding error on iPhone

in reply to simioma09
I got the exactly same problem where can I find the verification setting or what should I do I was trying to bid and the same notification came out help please ?
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Community Member
Posts: 1
Registered: ‎10-22-2010

Re: Bidding error on iPhone

in reply to simioma09
Yes seems like lot of people having same problem i hav same thingcant purchase now
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Community Member
Posts: 1
Registered: ‎10-31-2010

Re: Bidding error on iPhone

in reply to simioma09
Same problem here too on 3gs.It is very annoying!
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