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Community Member
Posts: 1
Registered: ‎05-06-2012

I opened the case, the goods are not delivered to me. The seller gave a tracking number, but it is not tracked! the case was closed. What do I do?


Case ID:5025939453

Other Answers: 2
Community Member
Posts: 15,165
Registered: ‎08-24-2010
in reply to xx6072

Sort of sounds like the package was delivered..Ask your neighbors, friends, etc if anyone brought a package in for safe keeping and forgot to tell you..


Ask your carrier where and when it was delivered.....


The seller had DC and that was enough for the case to be closed, showing delivered.....The seller did exactly as expected, as far as it seems...

Community Member
Posts: 4,629
Registered: ‎07-06-2004
in reply to xx6072

What does the delivery confirmation show?  Tell us the shipper and the DC # so we can see what it says.


You can always go back to the resolution center and appeal.

Upper right corner on this page, click 'customer support'. Type your question into the input box, and click the 'search' button.

This will answer 99% of all questions posted on this board.