The Answer Center is your place to ask fellow eBay Community members questions about buying and selling on eBay, and for you to share your best information, tips, and insights to help other members get answers to their own questions.
Meet other eBay Community members who share your interests and passions.
Groups are a great place to connect with other community members who share similar interests. Give support, share information, and connect with fellow members. Create or join a Group today!
The latest news and updates affecting eBay buyers and sellers
The single source of information for new and professional sellers
Our policies are designed to create a safe and fair environment for all eBay members. Learning what’s allowed can help you avoid unintentionally breaking the rules and helps everyone in working with reliable, trustworthy members.
on 09-27-2012 06:15 AM - last edited on 02-27-2014 05:50 PM by hawk_s
I have been getting a phone call asking questions about my eBay account. Is this really from eBay?
on 09-27-2012 06:26 AM
According to Google the calls are from eBay
Lots of posts about this number.
on 11-08-2013 03:50 PM - last edited on 02-27-2014 05:57 PM by hawk_s
i have recieved a call from a man named Jim saying he was from Ebay when i asked his last he said i didn'r give it then i said well i'd like to have it he then said it was errivelant i said no it's not and this conversation is over then.
on 11-14-2013 12:34 PM
I got a call from this number today asking me about where I get my products from and telling me that my account was going to be suspended until I give them that information. I wasn't really sure what to do, I didn't want my account suspended. I gave them an email contact from my supplier and that was it. The lady told me she would be in direct contact with me to handle my case and I told her to email me so I can forward whatever information she needed and I never got any email so basically there is no way to give any more info anyway.
What kind of scam is ebay trying to run here? They are trying to document business practices of sellers? what difference does that make if my account is in good standing and I follow all ebay rules?
11-10-2013 03:16 PM - edited 11-10-2013 03:16 PM
It's eBay. I get calls regularly from these clowns....everything form duplicate listing policy violations to items placed in the wrong category to prohibitted items. They really need to focus on their customer service rather than attacking sellers. calling me because of a duplicate listing? Really??? Yet I wait over an hour to speak with a rep when I need help or have an issue with something? Really eBay??
on 09-30-2013 03:54 PM - last edited on 02-27-2014 05:59 PM by hawk_s
is not ebay ----it is a fraud
on 09-27-2012 07:13 AM
Asking questions about your account or giving you information to help you and about the new policies??
Sellers get calls from the seller outreach program.....and I would also bet whoever contacted you identified themselves, which you did not mention here.
on 09-27-2012 06:42 AM
Ignore it, just another one of ebay's bad ideas.
on 02-24-2014 05:25 PM
It's eBay offering their monthly promotion. It's not a scam. If you go to your eBay messages, the same deal will be there. Plus, they don't ask you for anything and say to go to eBay to take advantage of the offer. Be careful when you accept the deal because the Amazon drone is in your back yard!