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on 08-21-2012 09:14 AM
I sold a pair of shoes and have sent the buyer invoices. She keeps telling me she hasn't gotten them and I want to send her an invoice directly to her email. Where do I find her email address?
on 08-21-2012 09:17 AM
Advanced search above, find contact info. You'll need the item number.
on 08-21-2012 10:48 AM
The most recent pair of shoes you sold was on 8/15, 6 days ago.
Sounds like they are simply stalling.
File the UPI & move on.
on 08-21-2012 09:54 AM
since you are in contact with the buyer...why don't you just ask them for their email address?
on 08-21-2012 09:17 AM
The buyer doesn't need your invoice.
All they have to do is use the pay now button in the listing or on their my ebay page.
After 4 days from EOA, file the UPI.
They can use the pay now option there too.
on 08-21-2012 10:50 AM
Not sure how to get around this one since she ignores the obvious
Probably time to educate her.
Complete the Unpaid Item process, and let eBay do so.
Visit the eBay Resolution Center to learn how to solve your problem.
on 08-21-2012 09:18 AM
But 22 is correct, an invoice is not needed for one to pay although there are some buyers who do insist on one.
on 08-21-2012 10:42 AM
Thank you everyone. I have asked her repeatedly for her email address but she keeps answering me that she has not gotten an invoice. *SIGH* It appears she does not check her eBay often, to look at her messages. Not sure how to get around this one since she ignores the obvious.
You know how people can be...........!
on 08-22-2012 09:08 AM
OK so eBay mailed me her location, state, name, phone number..........but not her email address. Strange. The one thing I wanted to contact her and is part of her "contact info"- eBay leaves out. I filed the non-payment report, I'm done.