Has anyone experienced a problem today in either adding to or creating a collection? If so, do you have a solution? Normally you just click on the "add to collection" icon near the top of any of your listings and you'll then see a pull down of available collections that you've created as well as the ability to create a new one. Click or fill in as needed and submit and it's done. Today when I click on it, nothing happens. I don't see any announcement about an issue with this. Thanks.
Are you still expereincing the same thing?
Yes, I am. It is still not working. Any suggestions for getting tech support on this?
Same here, so frustrating, this causing major problems for me. Typical Ebay, the least they could do is make an announcement about it.
Thanks for your reply. I think I figured it out. When eBay first introduced the Collections I know a lot of sellers began creating them using their own listings. It helped advertise our own products and promote sales. Ebay must have changed that, or else it was a glitch all along. Here's what I discovered a couple of days ago - if you go to someone else's listing and hove over the "add to a collection" icon, you will indeed be able to create a collection - with that seller's listing. I am not sure why we would want to do that on our own profile page, but I believe that this change from being able to create from our own listings is not temporary. I think this is the way eBay wants it. I had plans for collections based on the theme of my store, but have pretty much given up that idea now. I don't understand the reasoning, and don't see any information about this on eBay unfortunately. If anyone has more information, it would be appreciated. Thanks.
As of 2/26 I noticed I was able to add my own listings to my own collections once again. I don't know if the opportunity will go away or not or if the last month has just been a gigantic glitch, but it's a wonderful feature that I hope we can continue to use.