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Community Member
i cant sign out of ebay drop down arrow not working
Posts: 3
Registered: ‎10-13-2012

ever since ebay updated thier site i cant sign out of ebay the dropdown arrow next to where it says hi (my name) doesnt work and there is no other way of signing out. it cant be just me because it is doing this on my desktop and also my laptop

Other Answers: 4
Community Member
Posts: 16
Registered: ‎01-18-2009
Answered
in reply to sbc400man

You have an older version web browser that is not compatable with the new ebay pages. If you go to your internet options and delete your cookies and temp internet files, it will release you, and you will then be signed out. Note: unchecking the "keep me signed in" on the login page will not prevent this from happening. Recommend updating your web browser.

meekopla
Community Member
Posts: 2,678
Registered: ‎07-06-2009
Answered
in reply to sbc400man

Don't click up at your name just hover the mouse in that area. A drop down screen will appear there and then you can choose log out.  I use a laptop and regular computer for eBay, it happens on both. 

" The real secret of happiness is not what you have or what you receive; it's what you share. " - anonymous
mrsmtn
Community Member
Posts: 13,056
Registered: ‎08-14-2008
Answered
in reply to sbc400man

Try refreshing the page.

weddingstories
Community Member
Posts: 12
Registered: ‎05-23-2008
Answered
in reply to sbc400man

Updated browser, deleted cookies, deleted temp internet files. I still can't log out.....the only way for me to log out of Ebay is when I come to the Answer Center and log out from here....hopefully someone has some more ideas ???