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Community Member
Accepted Solution
Why do I have to keep signing in?
Posts: 24
Registered: ‎04-24-2003

The system keeps making me log in.  This has only been happening for a few days, so I must have changed a setting or preference -- but where?

Accepted Solution
Community Member
Posts: 32
Registered: ‎10-29-2009
Answered
in reply to sydneybean49

It is not your fault.........seems to be systemwide.  Happening to me since yesterday afternoon.  If you read the answer boards, a lot of folks are having this (and other) technical problems.

 

Some folks are getting bounced out of their listings too.  This has not been happening to me........just have to sign in each time I list a new or relisted item.

 

 

Other Answers: 5
Community Member
Posts: 1
Registered: ‎08-08-2013
Answered
[ Edited ]
in reply to sydneybean49

Very simple fix but you need to clean your cache in Internet Explorer Options or a Cleaners or whatever at least once a week. The Fix go into Internet Explorer options and uncheck, delete browser history on exit reboot and check keep me signed in box and signin your all set

 

irnmtn25
Community Member
Posts: 5
Registered: ‎09-22-2011
Answered
in reply to sydneybean49

"I would try CLEANING my computer / browser.

If nothing else - it won't HURT anything, and may help.

 

Empty cache / dump temp internet files
Delete cookies
Restart your computer
Come back to eBay and sign in, you should be fine now."

 

Been doing this since last night...it does no good.

Community Member
Posts: 24
Registered: ‎04-24-2003
Answered
in reply to sydneybean49

I guess I should clarify what I mean by saying I have to keep signing in:

 

I'll be in the middle of creating a new listing and out of the blue I have to enter my ID and password to continue. Unfortunately, it seems I lose a lot of what I've entered (or revised if that's the case). In the past I may have had to do that once in awhile, but this is ridiculous.  I'm getting the sign-in screen every 15 minutes or so.

cute.shoes
Community Member
Posts: 11,504
Registered: ‎02-13-2006
Answered
in reply to sydneybean49

I would try CLEANING my computer / browser.

If nothing else - it won't HURT anything, and may help.

 

Empty cache / dump temp internet files
Delete cookies
Restart your computer
Come back to eBay and sign in, you should be fine now.

This is "regular maintenance" and should be done on a fairly regular schedule.  Once a week won't hurt.
Google.com is your friend if you need the how-to  :-)

Community Member
Posts: 24
Registered: ‎04-24-2003
Answered
in reply to sydneybean49

Thanks for the explanation.  I don't know if this is related to the same system problem, but I've been having trouble loading my photos as well.  The hour glass just keeps spinning, or I go through the whole cropping, adjusting process only to have the system time me out again. I wonder if it's time to try Turbo Lister . ..

 

And thank you again for responding. Take care, M.