on 06-18-2013 01:25 AM
and why there's no customer support direct email? Do the ebay want me to spend my money to call them? Is that the only way I can get some help? Why they are doing so?
on 06-18-2013 02:01 AM
There is a glitch in the system. It isn't working for many people.
Calling Ebay is an 800#, so it doesn't cost you anything. You can also click on the "tell us what you think" link at the bottom of the page & tell them to fix it. If you use that, they will get your message, but they will not respond back to you.
Ebay no longer uses email to contact them.