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Community Member
Sorry, we were unable to process your request. •Please try again. You may need to retry your checkout.
Posts: 2
Registered: ‎11-22-2012

Dear Sir/Madam,

I am intermittently getting the following message while trying to complete tranactions on eBay, I am a longtime customer and this only seems to be a new occurance happening to nearly 50 percent of my transactions it the last couple of weeks:

"Sorry, we were unable to process your request. Please try again. You may need to retry your checkout."

No problem with my credit card or paypal account.

Any suggestions?



Other Answers: 4
Community Member
Posts: 3,243
Registered: ‎08-31-2004
in reply to ciaran2501

Are you buying from USA sellers that don't ship to Ireland?

Are you even checking the ship to countries before you bid/win?


That's the only thing I can think of.

Do you usually buy on the USA site or Euro sites?

Community Member
Posts: 2
Registered: ‎11-22-2012
in reply to ciaran2501


Well its yes to both of you but in a different way, I buy from the four corners of the globe. Once a suppliers tab in the shipping section has a drop down for Ireland I'll buy from them. Never had a problem with this before. All the last transactions that I've had problems with offered international shipping and charging accordingly. Logically I would assume they would also take foreign PayPal.

So maybe they don't have their accounts set up correctly to trade internationally. I'll go ask the vendor who I had problems with this evening (in the US)



Community Member
Posts: 1
Registered: ‎01-23-2012
in reply to ciaran2501

I got this message too all the time:

Sorry, we were unable to process your request. Please try again.


When I check out with paypal in the last step of this product:



I have bought an item just a few days before from this seller.


So frustrating that ebay has this annoying problem!

Community Member
Posts: 4,629
Registered: ‎07-06-2004
in reply to ciaran2501

Blue is correct - that can happen when sellers have foreign paypal accounts blocked.

Upper right corner on this page, click 'customer support'. Type your question into the input box, and click the 'search' button.

This will answer 99% of all questions posted on this board.