eBay
  • Daily Deals
  • Sell
  • Customer Support
  • Shop Deals
cyk5391antiques
Community Member
Posts: 4
Registered: ‎12-05-2008
Ebay customer support contact (email)

Dear members,

 

Is there anyone of you knows the ebay customer support direct email?

 

I have some questions need to refer to them.

 

Thank you.

 

Rgds,

Paul

 

Other Answers: 37
Community Member
Posts: 2
Registered: ‎07-31-2013
Answered
[ Edited ]
in reply to cyk5391antiques

Good luck with that I have tried for two weeks.  No email or phone number.   stilll can send me 4 to 5 emails a day, however have  absolutely no interest in helping me solve my problem.

 

Community Member
Posts: 8
Registered: ‎03-22-2008
Answered
in reply to cyk5391antiques

EBAY COULD CARE LESS ABOUT YOU OR YOUR PROBLEMS

pinkflamingo2855
Community Member
Posts: 2,426
Registered: ‎08-26-2005
Answered
in reply to cyk5391antiques

no-- there's only calling now, unless you are reporting something.

 

if you need help with something you should ask here, responders are (sadly) more knowledgeable than the CSR's......

"Some cause happiness wherever they go; others whenever they go"
Oscar Wilde
Community Member
Posts: 1
Registered: ‎01-01-2014
Answered
[ Edited ]
in reply to cyk5391antiques

Ebay won't do emai. Different answers every time you talk with them. If they used email they would have to honor their own response. They say "work with your customers to resolve issues".  But they don't follow their own advice. They kick people off without working with the seller to make sure that they succeed.

Community Member
Posts: 1
Registered: ‎11-30-2010
Answered
in reply to cyk5391antiques

I feel that Ebay's past method of payment was fine as it provided protection for both the seller and buyer. I do not like the fact that ebay now forces you to provide a credit card to allow a buyer to steal or extort money at "ebay's discretion". I want to sell a gold chain. With the new "law" the buyer could do all sorts of things and send it back knowing for sure he will have his money refunded. This is going to set up a lot more fraud as buyers are more easily anonymous than sellers. Paypal has lots of rules in place already but at least the seller has SOME protection albeit not much. With this new policy the seller is just handing his credit card to Ebay and hoping not to run across a relatively clever thief of which there are millions...

kinper1983
Community Member
Posts: 1
Registered: ‎12-18-2012
Answered
in reply to cyk5391antiques

Hello

I am new at eBay, i ordered some stuff on december 12 2012, click proceed to checkout and paid via paypal, latter I got an email from eBay, titled We were not able to process your PayPal payment. When I check my PayPal account and my credit card stamen I see that the charges were maide for 11 different sellers total of $ 35.10. Can anybody help me, please?

 

Rok

Community Member
Posts: 1
Registered: ‎09-30-2013
Answered
in reply to cyk5391antiques

 Hi my name is eric behie and i got wrong item delivered to me. I got a ac adaptor for my computer is not the right one i ordered i was trying to call but i can't wait 78 minutes.

 

wednesdayaddams!
Community Member
Posts: 3
Registered: ‎02-17-2008
Answered
in reply to cyk5391antiques

they have no customer support .they make you call them and wait on hold.

Yesterday, I spent 47 minutes mostly on hold, transfered to 3 different people none of who could help me. They said they would have someone call today; which they did so I am on terminal hold with them again right now. All I want to do is list more items;however I have reached the dollar amount imposed on me by Ebay of what they will allow me to list . they have to " re-evaluate " my account. with the fees  they charge on each item plus paypal fees, you would think they would be able to afford more people to answer their phones. the only reason they still are in business is because they have a monopoly.

mnajdano
Community Member
Posts: 3
Registered: ‎05-04-2009
Answered
in reply to cyk5391antiques

Hello,

 

I write to someone who can tell me what shoud i do? when i want to list my item i get this message:

 

Message 1 of 1


Please read. Your response is required.

As a precaution, we have limited the activity on your eBay account until we receive additional verification information from you. We sometimes need to do this to make sure that eBay remains a place where members can buy and sell with confidence.

To have this restriction lifted, you need to become PayPal Verified* and then link your verified PayPal account to your eBay account. Once you've completed this process, you'll be able to sell on any eBay site worldwide.

If you're already PayPal Verified, you just need to link your verified PayPal account to your eBay account. For instructions, please click the link below for the eBay site you're registered on.

Australia | Austria| Belgium| Belgium French| Canada| Canada French | France | Germany| Hong Kong| India | Ireland| Italy| Malaysia | Netherlands| New Zealand | Philippines| Poland| Singapore | Spain | Switzerland | Taiwan | United Kingdom| United States| Other

*If you're registered on Germany, Austria, or Switzerland, you can complete verification through PostIdent or ID Verify instead of PayPal. Please ...

 

 

I cant have paypal in serbia,i have skrill as payment option and I am verifed there...so if someone can tell me what should i do?ebay customer support?

cyk5391antiques
Community Member
Posts: 4
Registered: ‎12-05-2008
Answered
in reply to cyk5391antiques

Dear members,


May I know what are the rules for those duplicate items?
As for my items, most of them are different and usually I will name them as "Old Hong Kong Actress Photo #1" or "Old Hong Kong Actress Photo #2".

However, ebay has sent me an alert where I had listed duplicate items.

Do you mean I can't list the photo and differentiate them by numbering at the back?
Kindly need clear instruction as all my photos are mostly actresses. Besides, some photo I do not know their exact name. Hence I can only named it as "Old Hong Kong Actress Photo, followed by a numbering".
Hope you will look into my case as I have no intention to list duplicate items. Besides, all my items are NOT duplicate since they are different in term of their size, condition and appearance. Hence, I have no idea why ebay warn me about the duplicate listing.
If it is due to the title naming, please do inform me and I will make appropriate action.

 

Thank you and need you advises.

 

Rgds,

Paul

Community Member
Posts: 1
Registered: ‎09-09-2012
Answered
in reply to cyk5391antiques

Dear Sir

I received below item 11-04-13, but i didnt receive other item yet, pls chech what is the reason for delaying delivery above item.

 

thanks

jahath

 

craneclimber1
Community Member
Posts: 8,591
Registered: ‎06-06-2011
Answered
in reply to cyk5391antiques

you might have better luck contacting ebay on the ebay site closer to malaysia.

 

 

Community Member
Posts: 1
Registered: ‎09-11-2013
Answered
in reply to cyk5391antiques
hi I have tried to contact the seller but he didnt answer
I dont want the order to be shipped. I realized that the handbag is not autentic, I wanted an original hermes herbag
I sent 4 emails telling this to the seller and that I didnt want it for that reason so that he didnt send it
Community Member
Posts: 1
Registered: ‎08-05-2013
Answered
in reply to cyk5391antiques

Dear/Madam

We need some information about the costs on selling products on eBay.

We are a famous retailer and we are planning to operate from Singapore (we send products from Singapore to Australia). The returns should be sent to pour local partner in Australia. I am writing to you to get some useful details about the packages provided by eBay and the costs.

We are estimating our sales and price range as below:

-Monthly sale 50 To 100

-Price range 50 to 150

If you need any details please do not hesitate to reply to this email.

Regards

Community Member
Posts: 2
Registered: ‎12-06-2013
Answered
in reply to cyk5391antiques
the item 380788606838 it is not working the right way. I make a bid and my dollar amount does not change it stays at $8.00. i put in $21.00 dollars and the other persons amount turns to my $21.00. this needs to be fixed or reset. I dont want to bid against myself. I bid and my dollar amount does not change but the other amount changes. I want this looked into and I want it checked out pls before the time is up. It is late and i dont know how else to explain this to you.
Community Member
Posts: 2
Registered: ‎07-19-2013
Answered
in reply to cyk5391antiques
I have pauzes for my object on 12 of jury, but nos i hard it die.nt existentiële.
W.k.r.
beau-1949
Community Member
Posts: 8
Registered: ‎11-15-2010
Answered
in reply to cyk5391antiques

I wanted Ebay support now,please

Community Member
Posts: 1
Registered: ‎01-18-2014
Answered
in reply to cyk5391antiques

Hello,
I want to delete my ebay account. But How?

1.JPG
Community Member
Posts: 2
Registered: ‎12-06-2013
Answered
in reply to cyk5391antiques
the item 380788606838 it is not working the right way. I make a bid and my dollar amount does not change it stays at $8.00. i put in $21.00 dollars and the other persons amount turns to my $21.00. this needs to be fixed or reset. I dont want to bid against myself. I bid and my dollar amount does not change but the other amount changes. I want this looked into and I want it checked out pls before the time is up. It is late and i dont know how else to explain this to you.
1soxdan1
Community Member
Posts: 1
Registered: ‎03-30-2013
Answered
in reply to cyk5391antiques

 

When do you know to ship? Is it clear to ship when wounds are pending? 

Community Member
Posts: 2
Registered: ‎07-19-2013
Answered
in reply to cyk5391antiques
I have payed for the object on 12 of juli to bricbroc2011
beau-1949
Community Member
Posts: 2
Registered: ‎12-11-2013
Answered
in reply to cyk5391antiques

In order to get half the money back from Onyxman, I need his address that I have not got. Hope you can provide me with it.

gorg.lis

sunflowerdress
Community Member
Posts: 59
Registered: ‎07-18-2013
Answered
in reply to cyk5391antiques

There must be. Somehow this message was sent to my inbox. Someone somewhere gets eBay customer support via email.

 

To : sunflowerdress

From : eBay CS Support

Subject: Response from eBay Customer Support - SR # 1-21249694089

Hi showbizalan,

Good Day! This is to inform you that we have submitted a report already about your problem in prefund shipping label. And I hope that all will work now.

Please give us a callback if ever you need our assistance again. Have a wonderful weekend!

 

Thanks,

Lederlee M.

eBay Customer Support

 

I have no clue what this is about either.  The email it was sent from was ebay at ebay dot com

 

Hope this helps someone.

Community Member
Posts: 1
Registered: ‎11-23-2013
Answered
in reply to cyk5391antiques
I don't need toys




Community Member
Posts: 1
Registered: ‎01-07-2014
Answered
in reply to cyk5391antiques

I have been hacked by buyers that pay for the item, wait for the shipping label to be printed and tracking information sent, then they ask for a refund.  So they get the item and the refund.  This has happened to me twice.  And then they can leave bad feedback for you but you can't leave it for them to warn others about what they are doing.

Community Member
Posts: 1
Registered: ‎02-17-2014
Answered
in reply to cyk5391antiques

Hi my name is hector and I was bid for a furnace and I offer 350$ but it was sold for 306$ I don't understand why he sold it for 306 when I offered more. can you guys answer to me that.

Community Member
Posts: 4
Registered: ‎12-29-2013
Answered
in reply to cyk5391antiques

Hello

 

I was supposed to have received a refund from eBay after I submitted a support case. The automated email that I received from eBay said that the refund was going to be issued since Dec 18th.

joykitten4444
Community Member
Posts: 1
Registered: ‎07-24-2011
Answered
in reply to cyk5391antiques

What is the email to contact ebay irectly, or a phone number. i senta package internationally through paypall and printed the customs shipping label. I have receipts and photocopies they wouldn't let me send and they refunded the buyer over $50 becuase customs in their country has it held up! USPS can only verify the package was dropped off the the P.O. lo cation, the date, time & delivery confirmatiopn number, but ebay said thats not enough and now I'm out $50 & the item!! PLEASE INCLUDE THE EMAIL AND?OR PHONE NUMBER IN RESPONSES> THANK YOU

Community Member
Posts: 2
Registered: ‎12-11-2013
Answered
in reply to cyk5391antiques

cyk5391antiques wrote:

Dear members,

 

Is there anyone of you knows the ebay customer support direct email?

 

I have some questions need to refer to them.

 

Thank you.

 

Rgds,

Paul

 



In order to get half the money back from Onyxman, I need his address that I have not got. Hope you can provide me with it.

gorg.lis

Community Member
Posts: 1
Registered: ‎11-11-2013
Answered
in reply to cyk5391antiques
Hello im TrollManMaster i wanna to tell you i got hack in the few day and i want to tell them to delete my unpaid stuff so it wasn't me please delete my unpaid stuff