Report eBay Technical Issues

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Current and resolved technical issues - updated as of 04/23/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

"We looked everywhere" and "Where's all the stuff?" when listing items for sale

I've been on Ebay for almost 25 years and this is a new one on me. When I'm listing things for sale quickly, I seem to run into some sort of spam/bot protection. I will suddenly get a message "We looked everywhere. Looks like this page is missing. If...

Sharing Listing to Facebook Error

devon@ebay @paulibeverlyhills @bigbondy The thread here has been closed due to the age:https://community.ebay.com/t5/Report-eBay-Technical-Issues/Sharing-Listing-to-Facebook-Error/m-p/34292143#M122813 I hope that we can continue our discussion here i...

Mobile phone videos won’t load into listing.

I am no longer able to upload videos from my iPhone via eBay mobile desktop . I use to be able to do this using the ebay mobile desktop but now it just spins and spins and never loads the video. The only work around I found is using a computer to loa...

Resolved! Promoted Listing Option Not Showing Up in Auction Listings

Not sure if anyone else is seeing this problem but my listings are not giving options for promoting a listing es pecially for Auction listings.

"We looked everywhere" and "Where's all the stuff?" when listing items for sale too quickly

eBay System Status Still Showing BUYING Service Disruption since April 10

(originally posted 04/16 under BUYING but no responses from eBay; others suggested I post here.)eBay System Status, Current System Status began showing service disruption to BUYING since April 10."We are actively working to resolve the issues related...

EBay screen is blank can’t search

Tried to search and page comes up blank

Unable to purchase and print ebay standard labels

I have not been able to purchase and print ebay standard labels for the past 4+ days. I've cleared cache and data, changed browsers, even changed dimensions of envelope (eventhough I have used the same size as required for a very long time) and tried...

Ebay listing tool not working - anyone else?

Trying to list items, but I get the "this is embarrassing" message and then no help and no updates that I can see. Anyone else?

Global Error - Well this is embarrassing error

Need help please, keep getting this error. Well, this is embarrassing.We're sorry, but the listing tool isn't working right this second.Please try again later.I have logged out and back in, cleared my cache, tried different browsers as well as incogn...

no option to choose "used" when listing an item for sale. only option is "new".

i listed a used makeup mirror, but "condition" option only is "new".

Loading pictures

I am unable to load pictures, even though they are in the correct format.

Listings not showing up in store or search results

I encountered an interesting problem. I have over 6000 active listings but none are showing up on my eBay store (I have an active Premium store subscription) or on search results...unless I change the "ship to" country on the top of the eBay page. I ...

Is eBay consistently down for anyone else?

For the past few months as I am listing- eBay just shuts down. I get the "We Looked Everywhere" page and the "Where's all the stuff" page almost every time I am trying to upload a bunch of stuff. I then have to wait 10-20 min for it to come back, ver...

Has eBay Changed Colors from Blue to Green on some sceens?

Is anyone else experiencing color differences in the "Check Mark" Success Your Listing is Updated? OR The Promoted Listing Column showing Green Color of Promoted Listings instead of blue? Different than yesterday and previously for me?