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Current and resolved technical issues - updated as of 04/18/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

Drafts disappeared

I have done over 30 drafts and suddenly they all disappeared. I tried to refresh the page several times, but drafts are still not showing.

All my DRAFTS disappeared!

I assume that Listing went down. Please fix. I just spent last 2 days listing and just had to add pics and now they're gone.

Ebay listing tool not working - anyone else?

Trying to list items, but I get the "this is embarrassing" message and then no help and no updates that I can see. Anyone else?

technical issues on web site/relisting

website is down in Va. unable to relist items for sale...

Listing tool not working and glitch in the draft section.

"Well, this is embarrassing. We're sorry, but the listing tool isn't working right this second. Please try again later." Cannot list items. And there seems to be a glitch in drafts. My drafts were gone but sometimes refreshing the page makes them app...

Listing tool is down

I can't list new items or revise listings. Drafts also will not post. Says it's a "global error" and that it's "not working right this second" and to try again later. Doesn't say it's being worked on or anything. Last night, eBay also tried to claim ...

My eBay items I have sold are giving me weight of 1 ounce and all dimensions 1 inch. What's going on

All items I've sold say 1 ounce and package dimensions 1x1x1 in. My customers have all paid for shipping . What's going on?

Listing not working

"Well, this is embarrassing. We're sorry, but the listing tool isn't working right this second. Please try again later." Also a draft disappeared when I tried to work on it.

Well, this is embarrassing. We're sorry, but the listing tool isn't working right this second.

"Well, this is embarrassing. We're sorry, but the listing tool isn't working right this second. Please try again later." You're right, this IS embarrassing. I can't even access a listing to remove the note to buyers to "watch the video", since eBay v...

Drafts disappeared

All my drafts disappeared and I can’t list an item

Unable to post new listings 4/19/24

I was able to post a handful of listings early today. I took a break for dinner and family time, came back to resume my listings and Ebay seems to be hanging. I tried to create new listing and searching and creating similar listing, neither of which ...

Listing reverts to incorrect shipping details

When I create a listing by using "Sell a Similar Item" and change all of the details to my item's details, the site keeps changing the shipping details back to those of the original item (i.e., when I save and close the draft and go back to it later)...

Ebay Orders may contain incorrect shipping address

We recieved this message from Ebay this morning: On April 7, an issue generated errors in the shipping addresses associated with some buyer orders. Please confirm the buyer’s shipping address by reaching out to the buyer on any orders placed after Ap...

Where can I suggest to eBay filter options for a particular type of product??

Hi, all.This is both an engineering issue but really is more of a UX > business case issue. I realized while searching a couple of different types of specialized products on the site, that in certain product categories that might have either rapidly ...

Filtering on eBay and location?

Hello I have been trying to look at some sold items on eBay for some reason it’s only giving me all items in my ZIP Code and my area I didn’t choose this. I am trying to change that in my settings but it actually won’t let me click on it what the hec...