eBay Community


The Answer Center is your place to ask fellow eBay Community members questions about buying and selling on eBay, and for you to share your best information, tips, and insights to help other members get answers to their own questions.

View All Questions

Choose a topic to view

Marketing Image for Answer Center Section


Groups are a great place to connect with other community members who share similar interests. Give support, share information, and connect with fellow members. Create or join a Group today!


Marketing image for Groups Section


The latest news and updates affecting eBay buyers and sellers

Marketing Image for Announcements Section
Go Now


Our policies are designed to create a safe and fair environment for all eBay members. Learning what’s allowed can help you avoid unintentionally breaking the rules and helps everyone in working with reliable, trustworthy members.

Marketing image for eBay Community Policies Section
Go Now
Showing results for 
Search instead for 
Do you mean 

My Profile


Connect with Fellow eBay Community Members!
Register or Sign In Today!

Community Member
Accepted Solution
the seller didn't ship my item how can i do
Posts: 5
Registered: ‎10-04-2013
Accepted Solution
Community Member
Posts: 65,528
Registered: ‎05-11-2005
in reply to tuanguyend

When you asked him, the seller said "I didn't ship your item"? Really?

What is the item number? Is it past the estimated delivery timeframe stated on the listing?

Other Answers: 2
Community Member
Posts: 22,074
Registered: ‎01-13-2011
in reply to tuanguyend

You purchased these items no earlier than Oct 1.  The seller does have a handling time.  What is the estimated delivery date?  If you do not receive item a few days after estimated delivery date, file an Item Not received case.

Contact seller and ask.

Community Member
Posts: 5,941
Registered: ‎10-21-2010
in reply to tuanguyend

Your purchases were made Oct. 1st and the ESTIMATED arrival time is 6- 8 days. Delivery times are only ESTIMATES and you should allow a couple days past the ESTIMATED arrival time before you start worrying about where your item is. You need to learn to have some patience. The seller has done absolutely nothing wrong. Sellers are not required to tell you when they ship or give you a tracking number. The only thing a seller is required to do is ship your item after you pay. Thanks for posting.