The Answer Center is your place to ask fellow eBay Community members questions about buying and selling on eBay, and for you to share your best information, tips, and insights to help other members get answers to their own questions.
Meet other eBay Community members who share your interests and passions.
Groups are a great place to connect with other community members who share similar interests. Give support, share information, and connect with fellow members. Create or join a Group today!
The latest news and updates affecting eBay buyers and sellers
The single source of information for new and professional sellers
Our policies are designed to create a safe and fair environment for all eBay members. Learning what’s allowed can help you avoid unintentionally breaking the rules and helps everyone in working with reliable, trustworthy members.
on 02-26-2013 08:49 PM
Buyer purchased 2 items with buy it now and paid for both. I can combine the 2 for a better shipping rate, but since the shipping is already included in the instant payments, how do I handle it?
on 02-26-2013 08:55 PM
You can ship both items in one package, but since the buyer bought them as separate transactions, please be aware that you will not have tracking for one of the items, since you are only printing one label.
Shipping two items in one package (if they're bought as separate transactions), is kind of risky, because the buyer could potentially say that they only received one item, even though you included both.
on 02-26-2013 09:07 PM
In my corner of the world, separate payments means a request for separate shipments.
Someone will be along in a minute to tell you why I am wrong. But then I have never had someone say the second item was not in the shipment. Quantities of the same item in one payment is different.