eBay
  • Daily Deals
  • Gift Cards
  • Sell
  • Help & Contact
  • Shop Gifts

eBay Community

THE ANSWER CENTER

The Answer Center is your place to ask fellow eBay Community members questions about buying and selling on eBay, and for you to share your best information, tips, and insights to help other members get answers to their own questions.

View All Questions

Choose a topic to view

Marketing Image for Answer Center Section

GROUPS

Groups is a great place to connect with other community members who share similar interests. Give support, share information, and connect with fellow members. Create or join a Group today!

CHOOSE A GROUP TO VIEW

Marketing image for Groups Section

Announcements

The latest news and updates affecting eBay buyers and sellers

Marketing Image for Announcements Section
Go Now

EBAY COMMUNITY POLICIES

Our policies are designed to create a safe and fair environment for all eBay members. Learning what’s allowed can help you avoid unintentionally breaking the rules and helps everyone in working with reliable, trustworthy members.

Marketing image for eBay Community Policies Section
Go Now
Showing results for 
Search instead for 
Do you mean 

My Profile

Welcome!
PEOPLE YOU FOLLOW

Connect with Fellow eBay Community Members!
Register or Sign In Today!

Community Member
USPS Tracking says "delivered" but I never received the item?
Posts: 1
Registered: ‎01-14-2013

Here's how the story goes.

 

I checked the tracking number the morning it was going to come. It said "Out for Delivery."

 

I waited for the mailman to come, waited outside and saw him put mail in the mailbox. 

 

However, when I went to go get the mail, there was no package except for daily letters I always get.

 

I went on to check the tracking again and it says "delivered."

 

How can it be delivered when I was outside waiting for it? Never got it? 

 

I'm not too worried as I only paid $8 but still, I paid for something and not get it. 

 

What can I do now? I've called USPS and they gave me a case number. 

Other Answers: 2
rockydaytona
Community Member
Posts: 5,155
Registered: ‎05-06-2004
Answered
in reply to ebsell777

this is a post office issue.

you will need to find out why the item was scanned by the post office as delivered when it was not.

possibly was dropped off at the wrong address, maybe a different street with the same house number or some other mistake.

also, sometimes the postal carriers scan the items when they put them in the truck and then forget to actually drop the item off at the address.

 

you will need to follow up with the post office. 

Community Member
Posts: 16,580
Registered: ‎08-24-2010
Answered
in reply to ebsell777

alot of immediate detailing and descriptiveness......since you are so inept of being a johnny on the spot, stop your carrier, in mid action, on monday, and inquire!