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Community Member
USPS Tracking says "delivered" but I never received the item?
Posts: 1
Registered: ‎01-14-2013

Here's how the story goes.


I checked the tracking number the morning it was going to come. It said "Out for Delivery."


I waited for the mailman to come, waited outside and saw him put mail in the mailbox. 


However, when I went to go get the mail, there was no package except for daily letters I always get.


I went on to check the tracking again and it says "delivered."


How can it be delivered when I was outside waiting for it? Never got it? 


I'm not too worried as I only paid $8 but still, I paid for something and not get it. 


What can I do now? I've called USPS and they gave me a case number. 

Other Answers: 2
Community Member
Posts: 5,181
Registered: ‎05-06-2004
in reply to ebsell777

this is a post office issue.

you will need to find out why the item was scanned by the post office as delivered when it was not.

possibly was dropped off at the wrong address, maybe a different street with the same house number or some other mistake.

also, sometimes the postal carriers scan the items when they put them in the truck and then forget to actually drop the item off at the address.


you will need to follow up with the post office. 

Community Member
Posts: 18,744
Registered: ‎08-24-2010
in reply to ebsell777

alot of immediate detailing and descriptiveness......since you are so inept of being a johnny on the spot, stop your carrier, in mid action, on monday, and inquire!