Shipping
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Update for Shipping

Due to a FedEx invoicing issue the week of March 25, 2024, some sellers were incorrectly charged for FedEx label adjustments. We apologize for the inconvenience, and eBay will refund these amounts within the next 5 business days.

USPS delays with shipping post cards?

Ok... I've had about 5 postcards now in the last several months or so take a month to get delivered. These are $5 postcards so I just end up providing them a refund and eventually they do get them. These are US shipments delivered in the US. So no in...

Resolved! I DO NOT DECIDE SHIPPING COSTS, eBAY DOES!?!?

I enter the weight and size of my items when I list them, eBay calculates the cost based on USPS rates. Why do buyers feel the need to give crummy star ratings on shipping costs? I swear to PETE if it's not free, they will complain. They leave glowin...

Thermal Label Printer that works DIRECTLY from Ebay?

I have decided to get a thermal label printer, but the first 2 I purchased required me to print the label as a PDF, save it, then open the printer app, pull in the PDF file and print. Are there any brands of thermal label printers that will simply le...

User avatar by Adventurer
  • 139 Views
  • 14 replies
  • 0 helpful

Difficulty Shipping to Brazil

I recently shipped two items to two separate buyers from Canada to Brazil. Both were sent back by the customs agency there. This results in unhappy buyers. I am considering not shipping there anymore.

User avatar by Pathfinder
  • 22 Views
  • 1 replies
  • 0 helpful

Ebay will not cover your items if they are lost in transit.

Just so you know; Even if USPS receives the item and the item is in transit - and you have followed all the site policies and guidelines, EBAY WILL REFUND THE BUYER AND THEY WILL NOT COVER YOU AND TREAT YOU AS AN EQUAL WITH A BUYER. You will lose the...

eBay shipping labels NOT printing again.

My printer is working just fine. Printed packing slips just fine. Paid for eBay shipping labels. Won't print. Went to my seller hub, under Paid & Shipped, tried reprinting from there. Nope. Paid for duplicate eBay shipping labels. Won't print. A tad ...

User avatar by Rockstar
  • 44 Views
  • 4 replies
  • 0 helpful

FedEx Shipping Overcharge

I have the same issue regarding a shipping overcharge dispute with FedEx (and one parcel with USPS, which overcharge dispute claim is still under review after more than 2 months) .FedEx says I underpaid on a parcel shipped to CA. from MI. This is ful...

FedEx Shipping Overcharge.PNG FedEx Shipping Charge Actual Value.PNG

Resolved! shipping...I'm sorry! It's just so confusing

I have one box filled with an antique doll. I have encased it with bubble wrap so that it looks like a cocoon. Do I try to put it in a box within a box or is one box sufficient? I have 25$ buyer pay shipping listed and would like to keep it in that r...

User avatar by Enthusiast
  • 1002 Views
  • 71 replies
  • 0 helpful

buyer bought 2 items changed the name and shipping info on both that dont match buyers name

buyer bought 2 items changed the name and shipping info on both that dont match buyers nameThis smells like a scam to me or someone trying to use me as a relay store to ship to 2 totally different people, aka they sold to 2 people then bought from me...

Visibility in Countries with eIS

Hey everyone! We've received a response from our Shipping team regarding excluded Countries when shipping with EIS: "After a seller has been migrated to EIS, we continue to respect any country exclusions the seller has applied to their listing"

Standard international shipping ?

I have standard international shipping marked as Enrolled in my account settings, when I create a listing on iOS app, do I still select that international shipping is an option or no? Thanks

Parcel lost and no refund

Hi. I bought a scarf which was shipped through ebay global shipping with USPS. USPS gave the parcel to a third party for final delivery, but it states "delivered" in the system as soon as this third part got the parcel. But I never received it ! 1 mo...

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