eBay Community


The Answer Center is your place to ask fellow eBay Community members questions about buying and selling on eBay, and for you to share your best information, tips, and insights to help other members get answers to their own questions.

View All Questions

Choose a topic to view

Marketing Image for Answer Center Section


Groups are a great place to connect with other community members who share similar interests. Give support, share information, and connect with fellow members. Create or join a Group today!


Marketing image for Groups Section


The latest news and updates affecting eBay buyers and sellers

Marketing Image for Announcements Section
Go Now


Our policies are designed to create a safe and fair environment for all eBay members. Learning what’s allowed can help you avoid unintentionally breaking the rules and helps everyone in working with reliable, trustworthy members.

Marketing image for eBay Community Policies Section
Go Now
Showing results for 
Search instead for 
Do you mean 

My Profile


Connect with Fellow eBay Community Members!
Register or Sign In Today!

Community Member
I haven't received my item yet
Posts: 5
Registered: ‎01-28-2012

"Dear sir, I haven't received my item yet Estimated delivery was on or before Thu. May. 23 Shipment details: paid on May 17, 2013 Please check. Item number:281108118151 Price:$275.00 Sale date:May 17, 2013 Item tracking information 1Z7389E90395022819. what to do know . i open a case on 25/515 what is next action i have to do now. The ebay saying

eBay Customer Support has opened a case for you.The seller has until Jun 03, 2013 to respond. so what i have to do after this date 3/6/15

Other Answers: 3
Community Member
Posts: 799
Registered: ‎12-17-2005
in reply to daniyalnmahran

The item number you provided is not a valid item number, Either you typed in the wrong number or ebay has pulled it for some unknown policy violation.And searching you past purchases, I do not see you buying anything for that price.


The tracking number you provided is a valid UPS tracking number, however, it only shows that UPS was notified of the pending shipment. It appears your seller has not given it to UPS yet.


Yes, you were too fast on filing the item not received complaint. If this seller is in the USA or in a country not your own, it does take a while for international shipping to reach Saudi Arabia.


Patience, my friend, patience 

Community Member
Posts: 2,514
Registered: ‎06-21-2007
in reply to daniyalnmahran

OMG! The estimate date was the 23rd and you could not wait for few more days and open a case for item not received. Was your seller from your own country or from some where else? You are too quick to opened a nonsense case. What a so impatient buyer.:-(

Community Member
Posts: 7,711
Registered: ‎06-17-2005
in reply to daniyalnmahran