eBay
  • Daily Deals
  • Gift Cards
  • Sell
  • Help & Contact
  • Shop Gifts

eBay Community

THE ANSWER CENTER

The Answer Center is your place to ask fellow eBay Community members questions about buying and selling on eBay, and for you to share your best information, tips, and insights to help other members get answers to their own questions.

View All Questions

Choose a topic to view

Marketing Image for Answer Center Section

GROUPS

Groups is a great place to connect with other community members who share similar interests. Give support, share information, and connect with fellow members. Create or join a Group today!

CHOOSE A GROUP TO VIEW

Marketing image for Groups Section

Announcements

The latest news and updates affecting eBay buyers and sellers

Marketing Image for Announcements Section
Go Now

EBAY COMMUNITY POLICIES

Our policies are designed to create a safe and fair environment for all eBay members. Learning what’s allowed can help you avoid unintentionally breaking the rules and helps everyone in working with reliable, trustworthy members.

Marketing image for eBay Community Policies Section
Go Now
Showing results for 
Search instead for 
Do you mean 

My Profile

Welcome!
PEOPLE YOU FOLLOW

Connect with Fellow eBay Community Members!
Register or Sign In Today!

Reply
thinwoodboards
Community Member
Posts: 740
Registered: ‎08-01-2011

How do I file a Fedex Claim, shipped thru eBay?

Please DO NOT tell me to open my own Fedex account.

I've done that now that I've read about the issues others are having trying to file fedex claims.

 

This is regarding a package I shipped 2 weeks ago, through eBay/Fedex.

I now ship all my Fedex packages through my linked Fedex/eBay account.

 

But, does anyone know how I am to file a damage claim, on a package shipped through ebay and fedex?

Please use plain text.
Community Member
Posts: 2,118
Registered: ‎12-11-2010

Re: How do I file a Fedex Claim, shipped thru eBay?

in reply to thinwoodboards

File it online - you will be a "Third Party" to the claim - I think you're asked that at one point, as eBay is the shipper.

read this link - go to the last entry - that member was able to do it successfully.

 

https://community.ebay.com/t5/Packaging-Shipping/Filing-a-fedex-damage-claim-when-eBay-is-considered...

Please use plain text.
thinwoodboards
Community Member
Posts: 740
Registered: ‎08-01-2011

Re: How do I file a Fedex Claim, shipped thru eBay?

in reply to ferncliff-39

Thank you very much.

I did exactly as you suggested.

Now, let's see if a check shows up....

Please use plain text.