The Answer Center is your place to ask fellow eBay Community members questions about buying and selling on eBay, and for you to share your best information, tips, and insights to help other members get answers to their own questions.
Meet other eBay Community members who share your interests and passions.
Groups are a great place to connect with other community members who share similar interests. Give support, share information, and connect with fellow members. Create or join a Group today!
The latest news and updates affecting eBay buyers and sellers
The single source of information for new and professional sellers
Our policies are designed to create a safe and fair environment for all eBay members. Learning what’s allowed can help you avoid unintentionally breaking the rules and helps everyone in working with reliable, trustworthy members.
on 09-21-2012 07:35 PM
I accidently sent the wrong size of an item and my buyer wants me to email her a prepaid return shipping label. How do I do that?
on 09-21-2012 07:46 PM
you can go to USPS.com and input all the shipping info...you will need to know the packaging that the buyer is using for the return, so get together with them first.
you can pay for the label and save it as pdf on your desktop.
then email the pdf to the buyer and let them print it out.
on 09-21-2012 08:16 PM
The package would need to be weighed and maybe measured before postage can be calculated. Since the buyer may not return the item in the same packaging or with the same packing, one cannot assume the same postage as what was sent originally.
Nor can he assume that the buyer will mail it on the printed date.
Buyer pays, buyer returns, seller reimburses. That's how it works. And if the buyer doesn't like it, he can keep the item and forgo any refund. And eBay and PayPal will back him up should a dispute be filed.
on 09-21-2012 07:38 PM
She pays, you pay her back.
on 09-21-2012 10:30 PM
An alternatiave answer: Have your buyer message you the cost. Got to paypal and use send money and send her the amount via your paypal account. Easier, in IHO.
on 09-21-2012 07:48 PM
forgot to mention...USPS will ask what date the package will be dropped off.
one more thing to coordinate with the buyer.