The Answer Center is your place to ask fellow eBay Community members questions about buying and selling on eBay, and for you to share your best information, tips, and insights to help other members get answers to their own questions.
Meet other eBay Community members who share your interests and passions.
Groups is a great place to connect with other community members who share similar interests. Give support, share information, and connect with fellow members. Create or join a Group today!
The latest news and updates affecting eBay buyers and sellers
The single source of information for new and professional sellers
Our policies are designed to create a safe and fair environment for all eBay members. Learning what’s allowed can help you avoid unintentionally breaking the rules and helps everyone in working with reliable, trustworthy members.
on 05-18-2013 06:10 AM
I need the Transaction ID number of the item I won to file a item never recieved case, but since I paid with Bill me Later its not listed in my paypal account. Can't file a claim without it. Also lost my email receipt, so how can I get the transaction id number. Item number does not work when I try to file the dispute. Seller does not answer my emails.
on 05-18-2013 06:14 AM
Have you looked under your purchase history?
My ebay tab, click on purchase history.
on 05-18-2013 06:22 AM
I think what you need is the eBay item number which you can find by looking at the detail record of the listing in your Purchase History.
on 05-18-2013 06:46 AM
File on PayPal = the process will lead you to PayPal's unique Transaction ID number.
Then you're all set to go.
on 05-18-2013 06:18 AM
Yes, its not there, just the item number. I know it was on the email receipt, but can't find it, got deleted by mistake. Paypal won't let me file dispute without that transaction id number.
on 05-18-2013 06:25 AM
Why are you filing item not received in PayPal?
eBay is the place for that, provided you made the purchase on eBay properly.
Click top right on customer service - resolve a problem.
You don't need paypal transaction ID #
on 05-18-2013 06:20 AM
anybody know how to retrive old emails that got deleted by mistake? I got the receipt email on may 6th and my trash emails only go to the 8th.