The Answer Center is your place to ask fellow eBay Community members questions about buying and selling on eBay, and for you to share your best information, tips, and insights to help other members get answers to their own questions.
Meet other eBay Community members who share your interests and passions.
Groups are a great place to connect with other community members who share similar interests. Give support, share information, and connect with fellow members. Create or join a Group today!
The latest news and updates affecting eBay buyers and sellers
The single source of information for new and professional sellers
Our policies are designed to create a safe and fair environment for all eBay members. Learning what’s allowed can help you avoid unintentionally breaking the rules and helps everyone in working with reliable, trustworthy members.
on 07-08-2012 06:20 AM
I bought an item & paid for it through pay pal , only then E bay sends me a message saying item has been removed. E bay says not to pay for item cancel check or call your credit card company well thats fine but i paid with pay pal now its out of E bays hands & i have to deal with it ,not right , seller sends E mail with tracking # that can't be tracked contacted seller again he said same thing to wait 4 days after disspute date wound be cancelled , how convenient looked seller up they are no longer a member , they were a member for one day this is obviously a scam why didn't E bay remove this before item was sold ! bad business !!!!!!!!!!!
on 07-08-2012 06:32 AM
call ebay, don't take a weekend person. get a weekday days person. part timers aren't that good. they will fix it if you don't wait too long.
on 07-08-2012 06:23 AM
You have 45 days of eBay Buyer Protection.
Go to the Resolution center and file a " Not received" dispute.
But wait a reasonable time first to see if the item will arrive. It might.
on 07-08-2012 09:18 AM
silverstrad has given you the correct answer.
If you click Customer Support (top right of any page) and type "what to do if an item i purchased is reemoved by ebay" on the search line, then select "The item I was buying was removed," then follow the prompts, you will be advised to open an eBay Buyer Protection case for Item Not Receivef.
on 07-08-2012 06:40 AM
Ignore the 'advice' to call eBay..
More details about what to do are here:
"What to do if you don't receive an item or it doesn't match the seller's description"
on 07-08-2012 06:23 AM
it still might be delivered,if not wait until the estimated delivery time ,and file an item not received case
on 07-08-2012 08:12 AM
Did you try to call PayPal and cancel the payment? Or reverse it? Maybe they can help you with this.?
on 07-08-2012 09:05 AM
File your dispute with Paypal, not Ebay. If Ebay has removed it they also removed their record of it.
But you have protection through Paypal. If your item does not arrive within a reasonable time, go to the PAYPAL resolution center and file an Item Not Received complaint.