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Accepted Solution
bought & paid for item only then E bay sent message saying its been cancelled seller removed now i'm out money they know it was a scam !!!
Posts: 1
Registered: ‎07-08-2012

 I bought an item & paid for it through pay pal , only then E bay sends me a message saying item has been removed. E bay says not to pay for item cancel check or call your credit card company well thats fine but i paid with pay pal now its out of E bays hands & i have to deal with it ,not right , seller sends E mail with  tracking # that can't be tracked contacted seller again he said same thing to wait 4 days after disspute date wound be cancelled , how convenient looked seller up they are no longer a member , they were a member for one day this is obviously a scam why didn't E bay remove this before item was sold ! bad business !!!!!!!!!!!

Accepted Solutions: 2
zz747
Community Member
Posts: 266
Registered: ‎12-23-2010
Answered
in reply to t_n9599

call ebay, don't take a weekend person. get a weekday days person. part timers aren't that good.  they will fix it if you don't wait too long.

silverstrad
Community Member
Posts: 13,417
Registered: ‎03-11-2003
Answered
in reply to t_n9599

You have 45 days of eBay Buyer Protection.

Go to the Resolution center and file a " Not received" dispute.

But wait a reasonable time first  to see if the item will arrive. It might.

 

Other Answers: 6
inceptions
Community Member
Posts: 13,377
Registered: ‎01-20-2005
Answered
in reply to t_n9599

silverstrad has given you the correct answer.

 

If you click Customer Support (top right of any page) and type "what to do if an item i purchased is reemoved by ebay" on the search line, then select "The item I was buying was removed," then follow the prompts, you will be advised to open an eBay Buyer Protection case for Item Not Receivef.


mrsmtn
Community Member
Posts: 13,056
Registered: ‎08-14-2008
Answered
in reply to t_n9599

Oh, good grief -- you file a dispute, you don't call eBay.

silverstrad
Community Member
Posts: 13,417
Registered: ‎03-11-2003
Answered
in reply to t_n9599

t_n9599

 

Ignore the 'advice' to call eBay..

 

More details about what to do are here:

"What to do if you don't receive an item or it doesn't match the seller's description"

http://pages.ebay.com/help/buy/item-not-received.html

lynnscollectiblesnstuff
Community Member
Posts: 1,670
Registered: ‎06-28-2010
Answered
in reply to t_n9599

it still might be delivered,if not wait until the estimated delivery time ,and file an item not received case

Community Member
Posts: 1,046
Registered: ‎03-17-2012
Answered
in reply to t_n9599

Did you try to call PayPal and cancel the payment? Or reverse it? Maybe they can help you with this.?:smileyindifferent:

Y'all come back now y'hear?
ritacummins
Community Member
Posts: 9,911
Registered: ‎05-23-2007
Answered
in reply to t_n9599

File your dispute with Paypal, not Ebay.  If Ebay has removed it they also removed their record of it.

 

But you have protection through Paypal.  If your item does not arrive within a reasonable time, go to the PAYPAL resolution center and file an Item Not Received complaint.