Winter Seller Update
Check out the latest updates and features.
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Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...
Hi sellers, We wanted to let you know that we're making a couple of updates to the way we communicate site changes and topics with our sellers. We've decided to retire the monthly chat’s current format. Instead, we will schedule our chats with eBay s...
Over the past few months, we’ve been working to improve the feedback experience for both sellers and buyers on eBay by improving relevancy and displaying images. These feedback enhancements give potential buyers better insights into your products, an...
Can we sell Cuba coins yet on E- Bay or do they still hide behind the embargo clause.
I wanted to warn as many sellers of Sports Cards as possible, as to the rigged Authentication System. It is set up to completely damage the credibility of the seller, and promote their self interests. I just sold a high dollar sports card, pictures o...
I've had this account for around 4 years that I've only used for buying the odd item, and I only started selling in the last month. I collect buttons, so I'm basically just recouping my button jar spends by selling the ones I don't want to keep. It's...
Hello,I am hoping to get some assistance here. We had a customer order multiple items, ask for a return, and then return empty envelopes. We opened two cases. One was rightfully decided in our favor, but the second ,same customer, different empty env...
Just received an email from Ebay stating that on May 15 they are going to change shipping settings for everyone who uses calculated shipping. They have decided that it is our best interest to offer our shipping discounts to our buyers directly. This ...
Received a message from a potential buyer today that eBay wouldn't let her buy an item because she'd already bought from me within 10 days and she hadn't. I don't have a rule about 10 days. But in the message was a warning from eBay that I have this ...
I’m trying to determine if this is an authentic coach bag. I’ve done some googling and looks like it could be from the 60s or 70s but still unsure. They did not number then, but the creed does not match exactly as what I found and the strap and h...
(Brand new seller)As best I can tell, the seller fee on an item is based on the total amount the buyer pays, including sales tax. The sales tax rate to a U.S. buyer could range from 0% to almost 10%. So the seller doesn't know the eBay fee until the ...
Rather than drop prices I wanted to try offering buyers the USPS discounted shipping rate (the rate we as sellers get, rather than the retail rate). I changed my settings under "Carrier-Specific Discounts For Buyers: Offer E-Bay Negotiated Discount R...
Anyone else experiencing problems with the notification bell. I was able to find out that overnight I have 2 sales and 2 messages, but the notification bell is dead and shows nothing.
Hi fellow eBayers. Due to the increasingly crippling site issues and erratic behavior of our platform, I decided to cross list my entire store. Then, I decided, let's just try promoting the 2/3 of my store that is not promoted, at 3%, just to see. If...
Is anyone else having a problem getting their description templates to load? Been happening for a couple days now. I can't get my templates to work for anything.
Hello. I have a repeat buyer who has messaged me to send his purchase to a different address then what is listed on the sale. How to I proceed?Thanks
In this new eBay reporting world, I go to report downloads: https://www.ebay.com/sh/reports/downloads and choose Orders. I then get a report with a ton of info, but no columns show the ad fee or the listing fee. I can see it in the invoice but how do...
Just curious. It been like 2 weeks since I’ve had anyone purchase anything
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