Selling

Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

Monthly Chat Update

Hi sellers, We wanted to let you know that we're making a couple of updates to the way we communicate site changes and topics with our sellers. We've decided to retire the monthly chat’s current format. Instead, we will schedule our chats with eBay s...

Displaying Feedback Replies

Over the past few months, we’ve been working to improve the feedback experience for both sellers and buyers on eBay by improving relevancy and displaying images. These feedback enhancements give potential buyers better insights into your products, an...

Buyer complaint

I just had a buyer complain that two of his boxes were somewhat damaged upon receipt. But his items were delivered on March 7, so he has waited over a month to complain, which makes me suspicious that these were not damaged in shipping, but now he wa...

Breaking News!

I just went from "Rockstar" to "Superstar".It looks like my parents were wrong when they said I would never amount to anything.

Is There A Drought Going On??? NO POLITICS PLEASE

I hate these threads, but did someone pull the plug? I have consistent sales…not that I am getting rich, but they are steady. This week and it actually started last weekend have been non existent. Over last weekend I noticed it, I I have one sale tod...

Got a negative from a buyer for using the post office

Mailed it free of charge, they say they didn't get it until 5 days later even though tracking stated it was delivered. My fault for using the USPS! Yes, I actually mailed it, and quickly too. They contact me saying I should not have used the USPS for...

Low ball offers

I have seen the Best Offer auto accept and decline but never did itI thought it would be difficult for a huge amount of items +1000. However I muddled through it and it was super easy!! Now it is so…… quiet lol

Trouble Adding a Video

I need help adding a video to a listing. I didn't see an option on the app. On the desktop, there is an option to add a video. When I add it, it thinks that I am adding a photo, with an error message that says, "Format must be jpeg, png, or heic". It...

Transferring photos from phone to laptop to add them to listings on eBay. ?????

Need help with camera photos. Can't figure out how to get them to laptop for adding to eBay listings.

Seller Problems

I am frustrated ith the new eBay setup for selling! It takes me longer to navigate the new system, the word "SOLD" has been removed so I can't easily check what & when was sold, The active items layout stretches acoss the computer screen & is tedious...

Help with Feedback Extortion Policy and Payment Dispute

Looking for advice with a troublesome buyer. I recently sold a vintage Gucci wallet on Ebay. It has plastic sleeves for credit cards and two small leather side pockets. It has snap button closure. After the buyer received the wallet, she messaged me ...

Anyone else have an increase in sales the past couple days?

After the changes made yesterday, I started going through my listings and updating dimensions on them, as most didn't have them listed. I still have quite a few to go, but strangely after I've been updating them I'm getting sales very close together,...

Time to put a fork in me

I am beyond upset at the moment. I think I am done with eBay for good now. Got a neutral today because I shipped something to someone because it was lost by USPS. I handled it quite well when they told me. Refunded their money right away and sent rep...

Resolved! Promoted Listings ebay message

helloI received a message from ebay, I don't know if it came to me alone or to everyone.Does that mean that you can't add more promoted lists by paying a few dollars like I do now?the message says this Soon you’ll be able to use Promoted Listings Sta...

New sellers are subject to way too harsh scrutiny

I don't really understand it completely. I know eBay is protecting themselves. But why entice and discourage new sellers?

Any advice for a new seller?

I have sold on ebay before (years ago) but would like to start selling much more frequently. However, I have always had the fear of dishonest or bad buyers. How common are they in your experience? I'm afraid one day of selling something expensive and...

April 2024 Goals and Plans

First Quarter of 2024 is complete - how did you do? What worked and what would you do differently? April has just begun - what are your goals for the month and/or Q2? Let the conversation begin...