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Hi sellers, We wanted to let you know that we're making a couple of updates to the way we communicate site changes and topics with our sellers. We've decided to retire the monthly chat’s current format. Instead, we will schedule our chats with eBay s...
Over the past few months, we’ve been working to improve the feedback experience for both sellers and buyers on eBay by improving relevancy and displaying images. These feedback enhancements give potential buyers better insights into your products, an...
I'm selling stickers on ebay (1oz) and it won't give me the option to send via standard envelope. I'm assuming it's because it's not in the "trading card" or "Coins" category (at least from what I read). 1) Ebay should allow "standard envelope" optio...
Hi,I have around 25 used laptops worth around $40 each. Someone wants to buy all of them, but the packaging/labeling requirements are a little confusing. Usually i only ship 1 to 3 at a time, but unsure how i should handle this order. Any help would ...
The changes to the "Refund a buyer" form/page do not make any sense. I can no longer issue a simple refund for shipping costs (I do a lot of combined shipping). Now there is no clear way to see what the purchase amount is and what is shipping within ...
For anyone who is not aware, eBay international shipping is preventing several categories from being shipped from the USA to the UK. The reason given is something about new 'special product safety markings' that are required by the United Kingdom. I ...
Ebay was was 4 days late upon original date set, the item was not damaged and it arrived damaged. what should I do I sold through eBay ?!
Hello everyone, to keep it short. I live in Portugal (Europe) and wanted to sell my first item. When doing it so it wanted me to list it in dollars (which I thought was strange) I set the item location in Portugal and said that I shipped only in euro...
This is the second time in the last month we have seen this same scam from different buyers. They have a high-end gaming laptop shipped to to an an address in New Castle, DE, and the eBay tracking will show the item as delivered. This is the eBay sel...
Due to a FedEx invoicing issue the week of March 25, 2024, some sellers were incorrectly charged for FedEx label adjustments. We apologize for the inconvenience, and eBay will refund these amounts within the next 5 business days. ----Update 4/4/24: o...
I toggled on "Ship Internationally" in all of my listings but whenever I go to ebay.com they don't appear, they only appear on ebay.ph. My listings have been listed for quite some time now. How to make my listings appear on ebay.com search results?
Thanks for the help - figured it out
I sold a brand new sealed copy of this game to a buyer(highly rated seller/buyer as well from Mercari) and he returned it stating the disc was loose inside the sealed game. When I received it back, I relisted it as loose disc inside but sealed game ...
Before when I used auction style listings, I would hold bidder's winnings until they were done. I also have held winnings until they wanted them shipped at a future date. Can I remove these late shipments? If so, how?Thank you in advance for your hel...
I always offer two shipping options to my customers, but eBay displays an identical delivery window for both options, even though one is slower ground shipping and the other is expedited Priority Mail (air). It doesn't matter what the zip code is. Ha...
My item is a graded Pokémon card and listed Buy Now ($799) with free shipping, but I did not offer international shipping on it (I am located in the United States). Someone located outside the US messages me with an offer, and asks "is there any chan...
I have a few questions about the following situation I have before contacting the buyer: I sold an item to a buyer, but was surprised to see it was returned to me today with an attached label from the USPS saying "forwarding time expired, return to s...
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