Selling

Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

Monthly Chat Update

Hi sellers, We wanted to let you know that we're making a couple of updates to the way we communicate site changes and topics with our sellers. We've decided to retire the monthly chat’s current format. Instead, we will schedule our chats with eBay s...

Displaying Feedback Replies

Over the past few months, we’ve been working to improve the feedback experience for both sellers and buyers on eBay by improving relevancy and displaying images. These feedback enhancements give potential buyers better insights into your products, an...

Return

I have a return case open about which I accidently sent an offer to buyer as a respond of return request. Now, the buyer and I agreed to a slightly higher amount than the offer I've already sent him. How can I refund him the rest of the amount. He is...

Listing sold within 1 minute and I'm sketched out by it

Hello everyone. I am selling a bunch of die cast trucks from a man who is retired from the trucking logistics business. I listed an item today and within one minute it was sold at $209.99 plus shipping. I listed it above recently sold comps, etc. Whe...

eBay listings

I resell a lot of Home Depot products. So I have to list 50-100 products daily and I have to manually save pictures from the Home Depot site for each product to list on eBay then add the UPC and model numbers. Then I have to do my own description and...

How do I sell kitchen items on here?

If I was to start selling kitchen items from Alibaba, where do I begin? Where do I start legally? How do I make shipping look professional? What equipment do I buy? I have sold on here before, but I want a real company now, not just a hobby. FYI: Thi...

TRS and TRS+ Not Showing On Listings

I lost TRS and TRS+ due to one bad shipment, but gained the TRS back in a month on April 20 per my metrics. I don't see a shield on my listings or in my store. Is it normal to have a delay in displaying the TRS/TRS+ badges, or am I somehow looking in...

Got cut off due to limits... saying i have reached my limit, but I only had 12 items in my store

I am getting a message that I have only $875 before I reach my monthly limit. They said I had 41 items in my store. First off, how did I get 41 items in my store, where I only have 12... and I even deleted some of those and now I only have 4, but yet...

14 Day Watch Returns Top Rated

Does ebay still have a 14 day watch return policy and keep top rated seller status?

Error: "We Looked Everywhere" - I can't get ANYTHING done

I am beyond frustrated. After finally getting my Above Standard seller level back, I can no longer list any new items. When I go through the listing page and get everything set up the way I want it to, I hit the List button and then eBay just freezes...

Recommended seller

Does being a top rated seller also make you a recommended seller?

Scammed on My First Major Sale: A Buyer's Deception and Lack of Support

Last week, I made a significant sale on eBay, listing an item for $450, making it my most expensive item sold to date. Unfortunately, the transaction quickly soured when the buyer returned the item, stating dissatisfaction. Although I received a noti...

How to transfer 2nd ebay account into newly created store

How to transfer 2nd ebay account into newly created storeI have 2 ebay accounts. I just opened a store on one account and would like to combine 2nd account into that store. Possible?Thank youMorgan

Resolved! Ebay sent cockroaches and Spiders to people..

this was a while back, ebay was found guilty of sending cockroaches and spiders to people( who I assume had held there feet to the fire). anyway fyi, this is the kinda people yer dealing with..

Got a negative from a buyer for using the post office

Mailed it free of charge, they say they didn't get it until 5 days later even though tracking stated it was delivered. My fault for using the USPS! Yes, I actually mailed it, and quickly too. They contact me saying I should not have used the USPS for...

Shipping a high value item, but there's an error with the postcode.....

Oh what to do! A buyer has placed an order for a high value item, but the postcode is incorrect. It may be an innocent mistake on the part of the buyer, but I'm meant to ship the item today and the postcode is for a different address entirely. I've b...

Cannot promote auction items.

I've been a seller for quite some time now and all of a sudden I can't promote any of my auction items. Is anyone else experiencing this? I've contacted ebay and have gotten 3 different answers.