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Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...
I sold a phone on eBay and the dude immediately wanted a refund when it was "delivered", I found out later he was using a freight forwarding service.The package he sent back had a fake name and address on it so the post office sent it back, I talked ...
I have a return case open about which I accidently sent an offer to buyer as a respond of return request. Now, the buyer and I agreed to a slightly higher amount than the offer I've already sent him. How can I refund him the rest of the amount. He is...
Hello Everyone, Hope all is well and sales are rocketing for y'all. I have a simple question (which I believe have been asked for million times) that I need to ask and get a proper reply. Because it is really extremely frustrating. I opened a account...
I had a buyer yesterday that purchased an item (a pocket watch) from me for $80. The description was spot on and it had photos of the item from every angle. The item was exactly as described. Immediately after the buyer made the purchase (no more tha...
I just posted a new listing tonight and received an odd email an hour later.See below:---Hey, just wanted to give you a heads-up about a little snag I hit with the 'Buy Now' option on your item. I've tried to make the payment several times, but I kee...
So I have been selling on eBay for almost an year now and sold a lot of items with no issues. I have been a member of eBay since 2021. Recently I sold some funkos as preorder on eBay, I've sold too many and eBay has restricted my account. At first th...
I sold an item for £550.Got a message from the buyer saying he received an invoice from Parcelforce of £108.36 for Import VAT and that he was not planning on paying these costs, asking me to pay them or the item would need to be returned as not descr...
This is the second time in the last month we have seen this same scam from different buyers. They have a high-end gaming laptop shipped to to an an address in New Castle, DE, and the eBay tracking will show the item as delivered. This is the eBay sel...
Yeah it's a corny subject line, but is is a kudos-for-eBay post. I'm not a big seller and my eBay experience is mostly smooth and uninteresting. Today I find this in my messages (not sure what I'm allowed to post, so I blurred out the details):Wow, s...
Due to a FedEx invoicing issue the week of March 25, 2024, some sellers were incorrectly charged for FedEx label adjustments. We apologize for the inconvenience, and eBay will refund these amounts within the next 5 business days. ----Update 4/4/24: o...
This buyer knows the EBay loopholes, everything with this buyer felt wrong right from the start. He made me accepting his return request even though he refuses to provide me better pictures of the comic books that supposedly was damaged. I requested ...
'We had to remove your listing because it didn’t follow our Protecting minors policy. We don’t allow listings that include images or descriptions of minors (under 18) in a compromising situation, even if the listing is not intended to be sexual in na...
My girlfriend started an ebay account a week ago selling monopoly go stickers or you can call it digital trading cards of monopoly go. She was hit with a suspension of account due to Prohibited item listings but all along she had only listed Monopoly...
It started with Concierge Sellers losing their four complimentary feedbacks per quarter. I know that buyers love to complain about having their feedback removed, but Concierge Sellers represent the best sellers on eBay; the sellers that have a long h...
SHORT version:The scammer returns packages using their "own shipping label" to the same zip code as the seller's return address. eBay's "AI system" thinks the return is complete and immediately processes a full refund, despite my efforts to contact e...
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