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Update for Shipping

Due to a FedEx invoicing issue the week of March 25, 2024, some sellers were incorrectly charged for FedEx label adjustments. We apologize for the inconvenience, and eBay will refund these amounts within the next 5 business days.

Monthly Chat Update

Hi sellers, We wanted to let you know that we're making a couple of updates to the way we communicate site changes and topics with our sellers. We've decided to retire the monthly chat’s current format. Instead, we will schedule our chats with eBay s...

Displaying Feedback Replies

Over the past few months, we’ve been working to improve the feedback experience for both sellers and buyers on eBay by improving relevancy and displaying images. These feedback enhancements give potential buyers better insights into your products, an...

Update for Shipping

Due to a FedEx invoicing issue the week of March 25, 2024, some sellers were incorrectly charged for FedEx label adjustments. We apologize for the inconvenience, and eBay will refund these amounts within the next 5 business days.

Beware of the scammer on eBay!

This buyer knows the EBay loopholes, everything with this buyer felt wrong right from the start. He made me accepting his return request even though he refuses to provide me better pictures of the comic books that supposedly was damaged. I requested ...

Protecting minors policy

'We had to remove your listing because it didn’t follow our Protecting minors policy. We don’t allow listings that include images or descriptions of minors (under 18) in a compromising situation, even if the listing is not intended to be sexual in na...

User avatar by Adventurer
  • 85 Views
  • 4 replies
  • 0 helpful

Resolved! Prohibited Listing

My girlfriend started an ebay account a week ago selling monopoly go stickers or you can call it digital trading cards of monopoly go. She was hit with a suspension of account due to Prohibited item listings but all along she had only listed Monopoly...

Resolved! Return Scam - so simple but super effective. What should I do?

SHORT version:The scammer returns packages using their "own shipping label" to the same zip code as the seller's return address. eBay's "AI system" thinks the return is complete and immediately processes a full refund, despite my efforts to contact e...

User avatar by Adventurer
  • 263 Views
  • 11 replies
  • 1 helpful

Serovital and This item is not permitted under the Prescription Drugs policy. Please do not relist.

I got this message "This item is not permitted under the Prescription Drugs policy. Please do not relist." when I tried to list Serovital supplements? I would understand if no one else was selling it but, there are. I am curious why I would get this ...

feedback

A negative feedback was left on me: the buyer bought 1 unit as listed, discounted from $19.99 t9 $9.99, received ok, no complaint, but wanted me to send him 4 more no charge, saying he was mislead as a reason, what is clearly false. Otherwise he was ...

Resolved! Buyer wants a refund, what do you think??

Hey community, I recently sold a rather expensive fly rod/reel combo and buyer bought it pretty quickly with no discussion on the cost and 30$ shipping, which I was surprised of. Regardless, I packed it and sent 2nd day air UPS. He received it and im...

Resolved! We canceled a sale for your security

I just got an email from Ebay, In it says don't ship the item. I get an order I ship it the next day, that is how I got the top seller badge. So what do I do just wait and see what eBay does? I cant sop the post office the bear was shipped yesterday....

Resolved! Question: Buyer returned item claiming it was defect

I sold a laptop and had it marked as open box. I described that I had used the laptop for over a year, commuting to school, and such; however, I had it under a protective skin and its been maintained in pristine condition. A buyer purchased item; how...

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