Selling

Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

Monthly Chat Update

Hi sellers, We wanted to let you know that we're making a couple of updates to the way we communicate site changes and topics with our sellers. We've decided to retire the monthly chat’s current format. Instead, we will schedule our chats with eBay s...

Displaying Feedback Replies

Over the past few months, we’ve been working to improve the feedback experience for both sellers and buyers on eBay by improving relevancy and displaying images. These feedback enhancements give potential buyers better insights into your products, an...

Resolved! Buyer sends a physical threat?

how do I approach this? item is at usps and hasn’t shipped out yet.

Resolved! Negative Feedback

I just had a buyer leave me terrible negative feedback and Ebay sided with the buyer. If anyone knows a phone number to contact Ebay and speak with a real person, I would appreciate it. They absolutely need to hear the whole story. Also, why aren't w...

Scammer?

Need some help with this one please! I am a new seller on eBay but I got some insights from someone that I buy a lot of parts from he has been walking me through the process of being a good seller on eBay. I always triple check my items before listin...

Resolved! Why does Ebay want to change/decide everyone's calculated shipping settings?

Just received an email from Ebay stating that on May 15 they are going to change shipping settings for everyone who uses calculated shipping. They have decided that it is our best interest to offer our shipping discounts to our buyers directly. This ...

Ebay Shipping Supplies Shorted My Shipping Boxes Order

This is a new one for me. Thru Ebay shipping supplies, I used my quarterly $50.00 code. Ordered two cases of 4x4x4 boxes, 25 per box. And a dozen rolls of tape. Big box shows up with one case of 25 4x4x4 boxes with the dozen rolls of tape. Shorted me...

Resolved! Promoted Listings ebay message

helloI received a message from ebay, I don't know if it came to me alone or to everyone.Does that mean that you can't add more promoted lists by paying a few dollars like I do now?the message says this Soon you’ll be able to use Promoted Listings Sta...

Resolved! Sniping MUST be stopped.

Sniping is a violation of eBay policy, but like most eBay policies little is done by eBay management to enforce its own rules. Maybe a boycott of eBay for a week will get management's attention. I am considering cancelling my eBay account , not becau...

Insidious eBay Pop-up causing people to think their credit card was stolen.

This is the 3rd time I make a post about this issue. After buyers checkout and pay for an item there is an insidious pop-up which eBay has implemented (see photo attachment). We have had atleast 3 instance of buyers thinking their credit card was com...

Anyone else have an increase in sales the past couple days?

After the changes made yesterday, I started going through my listings and updating dimensions on them, as most didn't have them listed. I still have quite a few to go, but strangely after I've been updating them I'm getting sales very close together,...

Resolved! SELLERS ONLY! EBAY sending out 1099-K is ABSURD + gonna waste EONS of time for sellers @ tax time

REAL SELLERS ONLY NO ANNOYING PEDANTIC moderator/BOTS Your comments are unwanted and frankly offensive. To the real sellers only: Gods chosen. A 1099-K turned in to IRS gonna make you reconcile EVERY sale U had. You go over the 5K You sell bunch chea...

Breaking News!

I just went from "Rockstar" to "Superstar".It looks like my parents were wrong when they said I would never amount to anything.

Ebay's suggested Promo rates

I had to laugh when I just created a new listing, and ebay suggested a promo rate of 15.5%. Decided to run an experiment by jacking up the price accordingly and going with their suggestion.I'm pretty sure it'll end in disaster, but I'll let it run th...

Ebay Not Allowing My Sale to Germany. Glitch???

I have a buyer in Germany who wants to buy an RC Porsche car from me. He asked if I shipped to Germany and I said yes I do. (I have sold to India and the Netherlands). Buyer did BIN and got a message saying I did not ship to Germany. I checked my set...

Time to put a fork in me

I am beyond upset at the moment. I think I am done with eBay for good now. Got a neutral today because I shipped something to someone because it was lost by USPS. I handled it quite well when they told me. Refunded their money right away and sent rep...

eBay has a warning on a message from potential buyer that I have them blocked but I don't

Received a message from a potential buyer today that eBay wouldn't let her buy an item because she'd already bought from me within 10 days and she hadn't. I don't have a rule about 10 days. But in the message was a warning from eBay that I have this ...