The Answer Center is your place to ask fellow eBay Community members questions about buying and selling on eBay, and for you to share your best information, tips, and insights to help other members get answers to their own questions.
Meet other eBay Community members who share your interests and passions.
Groups are a great place to connect with other community members who share similar interests. Give support, share information, and connect with fellow members. Create or join a Group today!
The latest news and updates affecting eBay buyers and sellers
The single source of information for new and professional sellers
Our policies are designed to create a safe and fair environment for all eBay members. Learning what’s allowed can help you avoid unintentionally breaking the rules and helps everyone in working with reliable, trustworthy members.
on 08-16-2013 09:21 AM
I am offering free shipping. I have the fast & free logo, 0.00 shipping cost, but not the free shipping banner on the picture. Do I have to select add free shipping banner somewhere? I see the banner in other sellers active listings in my category.
on 08-16-2013 11:12 AM
OP means the diagonal green "Free Shipping" banner that appears on the top left corner of the listing photo when you have Free Shipping.
There have been numerous complaints about it appearing/not appearing in various scenarios - I haven't seen a good standardized answer yet.
on 08-16-2013 10:52 AM
Not exactly sure what banner you are asking about, but it is likely something that is generated by an app.
on 09-18-2013 09:26 AM
You must have an eBay store! OP has nothing to do with it.
Search Odor Assassin - My ad is $8.50 free shipping click on the ad and you will not see the banner, I do not have an eBay store. My competitor has an ad for $8.99 free shipping click on the ad and you will see the banner, they have an eBay store.
on 09-24-2013 07:22 PM
Just figured out that you don't need a store to get the banner.
I just listed a few items with free shipping, and the green banner is showing. I don't have a store.
Not sure what is going on with this - maybe it has to do with Categories - ebay Motors in OP's case?
Or...another mysterious ebay glitch.