The Answer Center is your place to ask fellow eBay Community members questions about buying and selling on eBay, and for you to share your best information, tips, and insights to help other members get answers to their own questions.
Meet other eBay Community members who share your interests and passions.
Groups is a great place to connect with other community members who share similar interests. Give support, share information, and connect with fellow members. Create or join a Group today!
The latest news and updates affecting eBay buyers and sellers
The single source of information for new and professional sellers
Our policies are designed to create a safe and fair environment for all eBay members. Learning what’s allowed can help you avoid unintentionally breaking the rules and helps everyone in working with reliable, trustworthy members.
on 12-03-2012 09:06 AM
I need to send some pictures to a seller to show them samples of what I need to see if they can make it for me. How do I do that?
on 12-03-2012 11:47 AM
When you click the button in the listing to Ask Seller a Question, you can follow the path to send a message, but there is no opportunity to add a photo at that point.
When the seller responds, you will be able to reply within My Messages and can attach a photo at that point. eBay will host up to five photos per message at up to 1600 pixels on the long side and will send photo links to the seller. If you need to send more than 5 photos, simply reply as many times as needed.
To send and receive photos, both you and your recipient must have your eBay Communication preferences set to allow HTML (rather than plain text) messages since the photos will be linked into the message using HTML. That setting is under "Account".
on 12-03-2012 12:31 PM
This TIP explains two eBay techniques that do not require exposing private email addresses to unknowns:
1) how to send a Picture through eBay messages from normal email (avail since Mar 2011).
2) and how to send a Picture from within eBay messages (avail since Sep 2012).
In both cases, a picture can only be sent with a response, not in the initial contact. This cuts down on abuse of the system and confirms the other party wants to receive photos.
on 12-03-2012 09:28 AM
I would recommend you ask the seller for their personal e-mail address.
The pictures will be better and larger.
on 05-11-2014 10:23 AM
amtry to send a email from ebay to my ebay to send the email to the seller to show that ebay had email