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on 08-02-2013 01:51 PM
I have a photo of an item that would not upload to the resolution center last night when i opend a case.
Where can i upload this photo for the claim center to see?
Can somoene please help wih this issue?
on 08-02-2013 11:48 PM
If the seller doesn't agree to take it back for a refund then open a SNAD case. There is no need to send pictures to the resolution center. Even if you could ebay wouldn't use the pictures to make a decision anyways. They have no way of knowing if that is even the same item the seller sent you. 99.9% of resolution cases are determined by bots and not by humans.
08-02-2013 01:55 PM - edited 08-02-2013 01:56 PM
It is not possible to send a photo to the resolution center directly. If eBay wanted it they would request it.
You CAN attach it to an email to the Seller via eBay Messaging Center - eBay can read those if need be.