The Answer Center is your place to ask fellow eBay Community members questions about buying and selling on eBay, and for you to share your best information, tips, and insights to help other members get answers to their own questions.
Meet other eBay Community members who share your interests and passions.
Groups is a great place to connect with other community members who share similar interests. Give support, share information, and connect with fellow members. Create or join a Group today!
The latest news and updates affecting eBay buyers and sellers
The single source of information for new and professional sellers
Our policies are designed to create a safe and fair environment for all eBay members. Learning what’s allowed can help you avoid unintentionally breaking the rules and helps everyone in working with reliable, trustworthy members.
on 03-19-2014 07:13 AM
Why can't i track my shipment? I get the error "
The following critical errors have occurred
on 03-06-2013 01:00 PM
I received an invoice request for an item that I sold. When I click on Send Invoice it says "Send Invoice to Buyer
Error The following critical errors have occurred:
A critical unknown error has occurred."
I have tried closing out of everything and restarting my computer but it is still not working. There are two items:
300865620295 and 300865620288
on 03-07-2013 10:37 AM
Use the tools menu to clear cache and cookies.
If you're using Internet Explorer, use the tools menu to set 'compatibility mode' to ON
Try another browser, recommended here:
Usually when you sell more than one item to the same buyer, there will be a slot on your 'sold' page for each item, and above that will be a slot for all the items combined.
It is from that top slot that you should select 'send invoice'
on 03-06-2013 09:33 AM
You need to give much more information.
I'd suggest log out ,close everything, turn your computer off for five minutes, turn it back on and try everything again.
If it happens again, use the 'reply' link, above left, to give us more information.
on 02-16-2014 05:47 AM
I am continually having the same issue. As usual eBay "Customer Service" is absolutely no help. I tried to let them know they have an issue. I'm no help to you, I would just love to hear an answer too. In the mean time, just know you aren't alone.