The Answer Center is your place to ask fellow eBay Community members questions about buying and selling on eBay, and for you to share your best information, tips, and insights to help other members get answers to their own questions.
Meet other eBay Community members who share your interests and passions.
Groups are a great place to connect with other community members who share similar interests. Give support, share information, and connect with fellow members. Create or join a Group today!
The latest news and updates affecting eBay buyers and sellers
The single source of information for new and professional sellers
Our policies are designed to create a safe and fair environment for all eBay members. Learning what’s allowed can help you avoid unintentionally breaking the rules and helps everyone in working with reliable, trustworthy members.
on 09-17-2012 08:39 PM
I sold two items and there is an hourglass instead of the paid symbol. The message says that payment was initiated on Sept. 17, 2012 and is being process through paypal. What does this mean?
on 09-17-2012 08:43 PM
Sounds like an eCheck
Will take a couple days to clear just as if you deposited a check in your local bank
You will get an eMail when the funds are clear and it is safe to ship
on 09-17-2012 08:50 PM
may be the buyer used the electronic check to pay for your items, it need about 7 bussiness days to processed the payment through paypal. and you should ship your item after receiving the cleared payment. in other word, the hourglass should change to dollar ,then you can ship your item. I wish I can help you!
on 10-17-2013 11:19 AM
Here is a current link to a page about payment status.
If you are a new seller, funds will not be made available to you until 90 days after a sale, or 3 days after the buyer has received the item.
on 09-17-2012 11:45 PM
this thread has a different topic and it has been marked as 'answered'.
Not many othe responders will read this because it's marked as answered.
Ask your own question in your own thread so you can get an answer to your own question.
You can mark the item as paid yourself
myeBay / purchase history/ use the drop down 'other actions' menu to the right of the item's title to 'mark as payment sent'.
You should also log into your paypal account and check on the status of your payment.
on 09-18-2012 09:35 AM
You need to login to PayPal to find out what it means.
eBay shows that message/icon for more than one reason!
It is not always an eCheck. Login to PayPal. eChecks are clearly shown with red flags and Don't Ship Yet.
If you see nothing on PayPal you have a problem with your account set up or the email for payment on the listing. Many sellers are making typos on their payment emails using mobile apps....
on 09-17-2012 09:56 PM
on 09-18-2012 09:36 AM
Dolls, login to PayPal.
It is highly likely the payment is Unclaimed and all you have to do to get a refund is Cancel it.....
on 09-17-2012 11:41 PM
whenever there is any question about any payment, always log on to your paypal account, since they are the ones that handle all payments.